Senior Customer Success Manager (Government) (Fully Remote)

Propelus; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Propelus is seeking a senior partnerships leader to serve as the primary strategic partner for government regulatory boards and state agencies, building trusted relationships with executives.

You will develop mission-aligned strategies that connect Propelus technology to agency mandates, Department of Health regulations, and public-sector priorities.

You will take end-to-end ownership of the customer lifecycle, including engagement monitoring, customized training, and strategic business reviews.

Responsibilities

• Serve as the primary strategic partner for government regulatory boards and state agencies, building trusted relationships with executives.
• Develop mission-aligned strategies that connect Propelus technology to agency mandates, Department of Health regulations, and public-sector priorities.
• Take end-to-end ownership of the customer lifecycle, including engagement monitoring, customized training, and strategic business reviews.

Job description

• Serve as the primary strategic partner for government regulatory boards and state agencies, building trusted relationships with executives.
• Develop mission-aligned strategies that connect Propelus technology to agency mandates, Department of Health regulations, and public-sector priorities.
• Take end-to-end ownership of the customer lifecycle, including engagement monitoring, customized training, and strategic business reviews.