Senior Customer Success Manager (Fully Remote)

Kinaxis; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible vacation

Remote work

Well-being programs

Mentorship

Training

Career development

Job summary

Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.

Lead executive relationships and governance for enterprise accounts, and drive adoption, success plans, and expansion opportunities. Kinaxis offers flexible vacation, remote work, and well-being programs, plus mentorship, training and career

Qualifications

• 7+ years in enterprise customer success or account management.
• Supply chain knowledge and Salesforce/Gainsight experience.

Responsibilities

• Lead executive relationships and governance for enterprise accounts.
• Drive adoption, success plans, and expansion opportunities.

Skills

Enterprise CS

Account management

Executive relationships

Adoption & success planning

Growth & expansion

Tools

Salesforce

Gainsight

Job description

• Lead executive relationships and governance for enterprise accounts.
• Drive adoption, success plans, and expansion opportunities.

Candidate Profile:

• 7+ years in enterprise customer success or account management.
• Supply chain knowledge and Salesforce/Gainsight experience.

Why Kinaxis:

• Flexible vacation, remote work, and well-being programs.
• Mentorship, training, and career development.

Kinaxis

Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.