Senior Customer Success Lead - Remote Growth & Strategy

Egreenservices; Loveland (CO); On-site; USD 104,000 - 157,000; Part time

Benefits offered by this job

Retirement matching

Manager coaching

Remote work flexibility

Job summary

Wells Fargo in Loveland, CO seeks a Customer Success Manager who can rewrite the script to suit local markets and drive measurable growth from day one.

You will manage onboarding, budget optimization, and cross-functional collaboration with finance and marketing, while building trust with clients and internal stakeholders. This role emphasizes initiative, insight, and clear documentation in a fast-paced environment.

Qualifications

• CO-specific regulations knowledge relevant to sales marketing work.
• A teammate's instinct to unblock others before yourself.
• Manager fluent in Zendesk, with Jira Service Management on your roadmap.
• 8+ years that left you with strong instincts and few illnesses.
• Clarity of thought that shows up in tidy documentation.

Responsibilities

• Walk new sales marketing clients through onboarding so they stick around
• Tune the ad creative until the sales marketing cost-per-lead drops
• Show up at Loveland, CO networking nights with a reason to follow up
• Turn a $104,000 - $157,000 budget into measurable feedback-driven growth
• Hand marketing the field intel that sharpens next quarter's ads
• Bridge Professionalism reporting and the story your CMO needs to hear
• Talk numbers with finance, then talk vision with prospects

Skills

CO regulations knowledge

Unblock others instinct

Zendesk fluency

Jira Service Management

8+ years experience

Documentation clarity

Tools

Zendesk

Jira Service Management

Job description

Wells Fargo in Loveland, CO seeks a Customer Success Manager who can rewrite the script to suit local markets and drive measurable growth from day one.

You will manage onboarding, budget optimization, and cross-functional collaboration with finance and marketing, while building trust with clients and internal stakeholders. This role emphasizes initiative, insight, and clear documentation in a fast-paced environment.