Senior Customer Success Executive — US Manufacturing

Servicenow; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking a Customer Success Executive for US Manufacturing. This senior individual contributor role sits in the Customer Excellence Group and focuses on driving customer outcomes, retention, and expansion across a portfolio of high-value US Manufacturing accounts.

You will own the commercial health and strategic growth of the assigned accounts, operating with the ownership mindset of a general manager at the account level.

Responsibilities

• Drive customer outcomes, retention, and expansion across high-value US Manufacturing accounts.
• Own the commercial health and strategic growth of assigned accounts.

Job description

ServiceNow is seeking a Customer Success Executive for US Manufacturing. This senior individual contributor role sits in the Customer Excellence Group and focuses on driving customer outcomes, retention, and expansion across a portfolio of high-value US Manufacturing accounts.

You will own the commercial health and strategic growth of the assigned accounts, operating with the ownership mindset of a general manager at the account level.