Senior Customer Success Architect — Drive Adoption & Growth

AVEVA Denmark; Houston (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

401K

Volunteer days

Job summary

AVEVA is seeking a Principal Customer Success Manager in Houston to lead customer onboarding, deployment, and adoption of AVEVA solutions. You will collaborate with cross-functional teams and partners to accelerate value realization, guide enterprise roadmaps, and drive expansion opportunities across diverse industries.

The role requires 7+ years in similar positions, strong communication, and experience in project/program management, with hybrid work options and travel as needed.

Qualifications

• 7+ years in similar roles.
• Strong communication and presentation skills.
• Ability to work with cross-functional and geographically distributed teams.
• Experience with project and program management methodologies.

Responsibilities

• Onboarding customers by establishing relationships and educating them on AVEVA resources and services.
• Deployment coordination with Delivery Services or partners to define architecture and enterprise roadmap.
• Drive adoption by educating customers on AVEVA use cases and arranging workshop services.
• Identify expansion opportunities and collaborate with Sales to generate revenue.

Skills

7+ years exp

Communication

Cross-functional

Presentation

PM

Tools

AVEVA E3D

AVEVA Engineering

AVEVA Unified Engineering

Job description

AVEVA is seeking a Principal Customer Success Manager in Houston to lead customer onboarding, deployment, and adoption of AVEVA solutions. You will collaborate with cross-functional teams and partners to accelerate value realization, guide enterprise roadmaps, and drive expansion opportunities across diverse industries.

The role requires 7+ years in similar positions, strong communication, and experience in project/program management, with hybrid work options and travel as needed.