Senior Customer Solutions Engineer: Mainframe Modernization

Rocket Software; Hagåtña (GU); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited Vacation Time

Health and wellness coverage

Life and disability coverage

Fidelity 401(k) matching

Tuition reimbursement

Leadership and skills training

Job summary

Rocket Software is seeking a Customer Solutions Engineer based in Guam to lead mainframe modernization efforts. This role involves providing technical support, implementing solutions, and ensuring project success while maintaining customer satisfaction.

The ideal candidate will have 5-7 years of experience in IT projects, proficiency in programming languages, and excellent communication skills. Additionally, the position offers competitive benefits including unlimited vacation time and health coverage options.

Qualifications

• 5-7 years of relevant technical experience in IT projects.
• Experience in complex IT project implementations and maintenance.
• Familiarity with agile methodologies and cloud infrastructure.

Responsibilities

• Provide services to customers and lead project implementation.
• Conduct technical presentations and create proofs of concept.
• Coordinate technical communication with customers and project managers.

Skills

Excellent communication and customer service skills

Analytical mindset

Proactive

Organized and methodical

Fluent in written and verbal English

Education

Bachelor’s degree in Computer Science or related field

Tools

IBM Enterprise COBOL

IBM CICS

Oracle

PostgreSQL

Docker

Kubernetes

Job description

Rocket Software is seeking a Customer Solutions Engineer based in Guam to lead mainframe modernization efforts. This role involves providing technical support, implementing solutions, and ensuring project success while maintaining customer satisfaction.

The ideal candidate will have 5-7 years of experience in IT projects, proficiency in programming languages, and excellent communication skills. Additionally, the position offers competitive benefits including unlimited vacation time and health coverage options.