Senior Customer Solutions Engineer: Mainframe Modernization

Rocket Software; Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited Vacation Time

Health and wellness coverage options

Fidelity 401(k) with matching contributions

Job summary

Rocket Software is looking for a Customer Solutions Engineer to provide support in Mainframe Modernization initiatives. The role involves working on complex projects, providing technical solutions, and ensuring quality customer interactions.

Ideal candidates will have 5-7 years of experience, strong communication skills, and proficiency in mainframe environments. Responsibilities include leading project teams and applying technical expertise for project success.

Qualifications

• 5-7 years of relevant technical experience.
• Proactive and able to work under pressure.
• Fluent in written and verbal English.

Responsibilities

• Provide services to customers (75%).
• Contribute to design for specific deliverables.
• Lead a team and communicate project status to stakeholders.

Skills

Excellent communication skills

Customer service skills

Analytical mindset

Education

Bachelor’s degree in Computer Science or related field

Tools

IBM DB2/UDB

Docker

Kubernetes

Job description

Rocket Software is looking for a Customer Solutions Engineer to provide support in Mainframe Modernization initiatives. The role involves working on complex projects, providing technical solutions, and ensuring quality customer interactions.

Ideal candidates will have 5-7 years of experience, strong communication skills, and proficiency in mainframe environments. Responsibilities include leading project teams and applying technical expertise for project success.