Senior Customer Solutions Engineer
Rocket Software
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Rocket Software is seeking a Senior Consultant for Mainframe Modernization to support high-impact modernization projects. You will help deploy fit-for-purpose workloads in hybrid cloud, evolve monolithic apps into cloud-native microservices, and promote enterprise DevOps practices across delivery teams.
The role requires deep technical expertise and hands-on project experience across infrastructure, application, and process modernization, with a focus on delivering faster outcomes for customers.
Qualifications
- 5-7 years of relevant technical experience.
- Excellent communication / customer service skills.
- Proactive and able to work under pressure.
- Experience in complex IT project implementations, customizations and/or maintenance.
- Analytical mind set to analyze test results and defect resolution.
- Organized and methodical, handling multiple tasks.
- Fluent in written and verbal English.
Responsibilities
- Work on complex project scope with minimal direction from Customer/SI representatives.
- Contribute to design for specific deliverables and assist deployment of Rocket products.
- Implement new solutions under Delivery Architects' direction.
- Engage in technical forums within the Rocket Enterprise Suite environment.
- Apply subject matter knowledge to solve common technical issues.
- Exercise independent judgment within defined practices and procedures.
Skills
Education
Tools
Job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary:
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation.
The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
- Infrastructure modernization projects
- Application modernization projects
- Process modernization projects
The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud‑Native API Microservices, and embrace an enterprise‑wide DevOps discipline to deliver application faster.
- Work on complex project scope with minimal direction from Customer/SI nominated representatives to accomplish assigned tasks.
- Contribute to design for specific deliverables and assist in the deployment of Rocket products.
- Contribute to implement new solutions under the direction of Delivery Architects.
- Use and contribute to technical forums within the Rocket Enterprise Suite environment.
- Apply own subject matter knowledge to solve a variety of common technical issues.
- Exercise independent judgment within defined practices and procedures to determine appropriate action.
- Communicate project status and risks to project technical lead and PM.
- Use technical experience to give customer sound technical advice.
- Determine if a change is a product defect or enhancement before communicating to customer.
- Participate as part of a team and maintain good relationships with team members and customers.
- 5-7 years of relevant technical experience
- Excellent communication / customer service skills / confident telephone manner
- Proactive and able to work under pressure
- Experience in complex IT project implementations, customizations and/or maintenance
- Must have an analytical mind set to analyze test result and facilitate defect resolution
- Organized and methodical, dealing with numerous tasks.
- Fluent in written and verbal English.
Must have Rocket Enterprise Server and Enterprise Developer experience.
Additionally, technical skills to include two or more of the following:
- IBM Enterprise COBOL or PLI programming experience
- System level experience of IBM CICS; IMS and JCL
- Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL
- Windows operating system
- Linux/UNIX operating system
- Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
- Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re‑platforming.
- Experience with COBOL modernization and porting application code across platforms.
- Familiarity with agile engineering practices like Test Automation, Test‑Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management.
- Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration.
- Experience with implementing and operating DevOps and Agile tools/platforms across parts of the development lifecycle.
- Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools.
- Bachelor's degree in Computer Science or related field
- Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express
- Rocket Enterprise Analyzer
- Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; etc.
- Relevant Business and IT Architecture Certifications such as AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe).
- Proficient in another EU language
Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes.
Unlimited Vacation Time as well as paid holidays and sick time
Health and Wellness coverage options for Rocketeers and dependents
Life and disability coverage
Fidelity 401(k) and Roth Retirement Savings with matching contributions
Monthly student debt benefit program
Tuition Reimbursement and Certificate Reimbursement Program opportunities
Leadership and skills training opportunities
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case‑by‑case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
