Senior Customer Solutions Architect | Team Lead

Coinscapture; Northern (KY); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health Benefits

ESOP

Tech Allowance

Annual Off-Sites

Flexible Work

Professional Development

Job summary

Supabase is seeking a Customer Solution Architect Team Lead to captain a high-performing team of CSAs who serve as trusted technical advisors to our customers across the East Coast and beyond. You’ll collaborate with Sales, Product, and Engineering to define and scale the CSA motion, while coaching teams to deliver repeatable, value-driven outcomes across pre-sales, onboarding, and ongoing success.

You will lead the design of onboarding flows, drive adoption strategies, and mentor CSAs in

Qualifications

• 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
• 2+ years of people management or team leadership experience in a high-growth startup.
• Strong background with relational databases (PostgreSQL preferred) and schema design.
• Hands-on experience building modern web apps using React, Svelte, Vue, or Node.js.
• Clear, confident technical communicator and storyteller with cross-team collaboration skills.
• Familiarity with HubSpot, BigQuery, and internal BI dashboards.

Responsibilities

• Lead and coach a global team of CSAs who serve as trusted technical advisors to customers.
• Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
• Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling and Postgres optimization.
• Ensure CSAs consistently deliver successful outcomes and drive value for Team and Enterprise accounts.
• Engage with strategic customers during complex escalations and architectural deep dives.

Skills

Solutions Architecture

People management

Technical storytelling

Stakeholder alignment

PostgreSQL

Tools

React

Svelte

Vue

Node.js

HubSpot

BigQuery

Job description

Supabase is seeking a Customer Solution Architect Team Lead to captain a high-performing team of CSAs who serve as trusted technical advisors to our customers across the East Coast and beyond. You’ll collaborate with Sales, Product, and Engineering to define and scale the CSA motion, while coaching teams to deliver repeatable, value-driven outcomes across pre-sales, onboarding, and ongoing success.

You will lead the design of onboarding flows, drive adoption strategies, and mentor CSAs in