Senior Customer Service & Supply Chain Specialist

Employee Magnets; Coppell (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Employee Magnets in Coppell, TX seeks a Customer Service Account Specialist to manage parts purchasing, invoicing, and order processing while ensuring on-time delivery and accurate documentation. The role demands Excel-based reporting, data analysis, and MRPII ERP familiarity.

Manufacturing experience is a strong plus, with a focus on building relationships with customers and suppliers. Strong communication and problem-solving skills are essential to coordinate with clients, suppliers, and

Qualifications

• Experience in supply chain and customer order management.
• Excellent computer skills for reporting and data analysis (Excel, v-lookups, pivot tables).
• Manufacturing industry experience is a big plus.
• Knowledge of export documentation and MRPII-based enterprise systems.

Responsibilities

• Manage purchasing process for clients buying parts and ensure needs are met.
• Process and deliver invoices within required timeframes.
• Monitor supplier performance, costs, on-time delivery, and quality.
• Control freight costs (inward, outward, local, international).
• Track spare parts backlog and locate parts across locations as needed.
• Coordinate shipping details and notify locations about part transfers.

Skills

Customer order management

Multitasking

Communication skills

Problem solving

Tools

MS Excel

MRPII ERP

Job description

Employee Magnets in Coppell, TX seeks a Customer Service Account Specialist to manage parts purchasing, invoicing, and order processing while ensuring on-time delivery and accurate documentation. The role demands Excel-based reporting, data analysis, and MRPII ERP familiarity.

Manufacturing experience is a strong plus, with a focus on building relationships with customers and suppliers. Strong communication and problem-solving skills are essential to coordinate with clients, suppliers, and