Senior Customer Service Representative

InnovateCore; Lubbock (TX); On-site; USD 72,000 - 101,000; Full time

Benefits offered by this job

Learning stipends

Flexible hours in Lubbock

Job summary

InnovateCore in Texas seeks a Senior Customer Service Representative to turn interest into invoices while owning key initiatives. You will partner with the team and drive revenue growth from the Lubbock market.

The role demands a sales/marketing background and a proven track record in closing deals, with compensation ranging from $72,000 to $101,000 annually.

Qualifications

• 7 years of sales/marketing experience referenced in intro.
• Strong communication and relationship-building skills.
• Ability to map buyer needs to pitches and collateral.

Responsibilities

• Pitch InnovateCore at $72,000 - $101,000 value to prospects.
• Write follow-ups that get answered.
• Own the funnel from first click to closed-won, top to bottom.
• Map buyer pain to InnovateCore's pitch deck, slide by slide.
• Seed Lubbock social channels with content that earns replies.
• Lead collaborative go-to-market efforts for TX launches.
• Create sales collateral, decks, and proposals that move prospects forward.
• Build and nurture relationships with prospects in the Lubbock, TX market.

Skills

Customer service

Sales experience

Negotiation

Communication

Job description

The job is simple to state and hard to do: a Senior Customer Service Representative at InnovateCore turns interest in TX into invoices. Backed by 7 years of sales marketing experience, you'll own key initiatives, partner closely with the team, and earn $72,000 - $101,000.

Key Responsibilities

• Pitch InnovateCore at $72,000 - $101,000 value without apologizing for the price
• Write follow-ups that get answered, not the ones that get ignored
• Own the funnel from first click to closed-won, top to bottom
• Map buyer pain to InnovateCore's pitch deck, slide by slide
• Seed Lubbock social channels with content that earns replies
• Lead deeply collaborative go-to-market efforts for products launching in TX
• Create sales collateral, decks, and proposals that move prospects forward
• Build and nurture relationships with prospects across the Lubbock, TX market

What You'll Bring

• A point of view, held loosely and defended well
• The diplomacy to align stakeholders who don't agree yet
• A communicator who can disagree without making it personal
• Proven aptitude for Decision Making, ideally near Lubbock, TX
• 6+ years that left you with strong instincts and few illnesses

What sets InnovateCore apart isn't size but a results-oriented Lubbock culture that refuses to ship Gorgias it wouldn't trust itself. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

At InnovateCore the paycheck opens at $72,000 - $101,000 and the perks, from learning stipends to flexible Lubbock, TX hours, only widen from there.

We are filling this Senior Customer Service Representative seat now, with onboarding planned for the near term.

If steady freelance work with real stakes appeals to you, the Senior Customer Service Representative chair is waiting.