Senior Customer Service Representative

GrowthLab Inc; Corvallis (OR); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Coaching

Flexible weekends

Job summary

GrowthLab Inc, a deeply technical sales marketing company headquartered in Corvallis, OR, is seeking a Senior Customer Service Representative who thrives on testing and data-driven decisions. The role offers a base in Corvallis with a salary range of $91,000 to $136,000, plus coaching and room to grow.

You will partner with finance, marketing, and sales to tighten funnels, own campaigns, and ensure weekend-friendly hours in Oregon. This opening is active and reviewing candidates now.

Qualifications

• 7 years of experience in customer-facing roles or related field.
• Excellent verbal and written communication across channels.
• Ability to collaborate cross-functionally and surface risks early.

Responsibilities

• Talk numbers with finance and translate them for prospects.
• Present the value proposition confidently and price without hesitation.
• Analyze ticket management funnels and fix drop-offs where buyers vanish.
• Craft hooks that resonate with Corvallis-area prospects.
• Oversee event sponsorships and lead-capture programs locally.
• Build and maintain a calendar of campaigns to keep the pipeline full.
• Align marketing promises with sales delivery and close gaps.
• Read intent data and route hot leads to the right teams.

Skills

Customer service

Communication

Collaboration

Job description

Every great full-time marketer at GrowthLab Inc shares one trait: they'd rather test than assume, and this Senior Customer Service Representative seat rewards exactly that. Bring the customer-centric energy and 7 years; GrowthLab Inc brings $91,000 - $136,000, a Corvallis base, and room to grow into more.

Key Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Pitch GrowthLab Inc at $91,000 - $136,000 value without apologizing for the price
• Dig into Ticket Management funnels and fix the step where buyers vanish
• Find the purpose-soaked hook that makes Corvallis, OR prospects lean in
• Manage event sponsorships and lead-capture programs across Corvallis, OR
• Build the campaign calendar that keeps Corvallis, OR pipeline full year-round
• Close the gap between what marketing promises and sales delivers
• Read intent data and route the Corvallis hot leads first

What You'll Bring

• 7 years that taught you which corners can be cut
• The kind of curiosity that reads the docs before asking
• The reflex to surface risk before it surfaces itself
• Confident communicator across email, calls, and in-person meetings
• Authorized to work in the United States without sponsorship
• Fluency in Collaboration earned the hard way, not just from a tutorial

We are GrowthLab Inc, a deeply technical sales marketing company headquartered in Corvallis, OR. Our Corvallis team treats every retro like a chance to quietly upgrade how we operate.

This senior role pays $91,000 - $136,000 and surrounds it with coaching, coverage, and hours that respect your weekends in OR.

This Corvallis, OR opening is current, active, and reviewing folks now.