Senior Customer Success & Growth Advocate

GrowthLab Inc; Corvallis (OR); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Coaching

Flexible weekends

Job summary

GrowthLab Inc, a deeply technical sales marketing company headquartered in Corvallis, OR, is seeking a Senior Customer Service Representative who thrives on testing and data-driven decisions. The role offers a base in Corvallis with a salary range of $91,000 to $136,000, plus coaching and room to grow.

You will partner with finance, marketing, and sales to tighten funnels, own campaigns, and ensure weekend-friendly hours in Oregon. This opening is active and reviewing candidates now.

Qualifications

• 7 years of experience in customer-facing roles or related field.
• Excellent verbal and written communication across channels.
• Ability to collaborate cross-functionally and surface risks early.

Responsibilities

• Talk numbers with finance and translate them for prospects.
• Present the value proposition confidently and price without hesitation.
• Analyze ticket management funnels and fix drop-offs where buyers vanish.
• Craft hooks that resonate with Corvallis-area prospects.
• Oversee event sponsorships and lead-capture programs locally.
• Build and maintain a calendar of campaigns to keep the pipeline full.
• Align marketing promises with sales delivery and close gaps.
• Read intent data and route hot leads to the right teams.

Skills

Customer service

Communication

Collaboration

Job description

GrowthLab Inc, a deeply technical sales marketing company headquartered in Corvallis, OR, is seeking a Senior Customer Service Representative who thrives on testing and data-driven decisions. The role offers a base in Corvallis with a salary range of $91,000 to $136,000, plus coaching and room to grow.

You will partner with finance, marketing, and sales to tighten funnels, own campaigns, and ensure weekend-friendly hours in Oregon. This opening is active and reviewing candidates now.