Senior Customer Programs Director – Semiconductors

Infineon Technologies AG; San Jose (CA); On-site; USD 207,000 - 284,000; Full time

Job summary

Infineon Technologies AG in San Jose, CA is seeking a Customer Program Director within the Customer Collaboration and Technical Marketing team. You will work hand-in-hand with customers to transform our products into cutting-edge designs and build long-lasting partnerships that thrive on success.

You will lead global cross-functional programs across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing and Quality, owning end-to-end lifecycle from planning to delivery and

Qualifications

• Mandatory: Bachelor’s or Master’s degree in Electrical Engineering, Microelectronics, Semiconductor Technology, or a related technical field.
• Mandatory: 10+ years semiconductor industry experience, including leadership of complex customer-facing programs and global cross-functional teams.
• Mandatory: Strong semiconductor knowledge with the ability to understand customer requirements, product architectures, development challenges, and solution value.
• Mandatory: Strong program management skills in planning, prioritization, risk management, issue resolution, and delivery.
• Mandatory: Executive-level communication and presentation skills, with the ability to adapt messages for technical, business, and senior leadership audiences.

Responsibilities

• Lead strategic programs for key customer accounts and connect customer priorities with Infineon business objectives.
• Guide global, cross-functional teams from planning through delivery while strengthening trusted customer relationships.
• Lead strategic customer programs across product design-in, qualification, demand management, product quality, and future opportunities.
• Own the end-to-end program lifecycle including planning, execution, risk management, issue resolution, reporting, and closure.
• Align global cross-functional teams across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing, and Quality.
• Manage customer escalations and crises by coordinating timely decisions, clear ownership, and actions that reduce business impact.
• Build trusted customer relationships through a strong understanding of business priorities, market trends, technical challenges, and competitive dynamics.
• Translate complex data into action by providing concise insights, business risks, strategic opportunities, and recommendations to senior stakeholders.
• Drive results through influence by creating alignment, accountability, collaboration, and customer focus across a matrixed organization.

Skills

Executive communication

Program management

Cross-functional leadership

Customer partnerships

Influencing without authority

Education

Electrical engineering / related technical field

Tools

PMP certification

IPMA certification

Job description

Infineon Technologies AG in San Jose, CA is seeking a Customer Program Director within the Customer Collaboration and Technical Marketing team. You will work hand-in-hand with customers to transform our products into cutting-edge designs and build long-lasting partnerships that thrive on success.

You will lead global cross-functional programs across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing and Quality, owning end-to-end lifecycle from planning to delivery and