Customer Program Management - Project Director

Infineon Technologies AG; San Jose (CA); On-site; USD 207,000 - 284,000; Full time

Job summary

Infineon Technologies AG in San Jose, CA is seeking a Customer Program Director within the Customer Collaboration and Technical Marketing team. You will work hand-in-hand with customers to transform our products into cutting-edge designs and build long-lasting partnerships that thrive on success.

You will lead global cross-functional programs across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing and Quality, owning end-to-end lifecycle from planning to delivery and

Qualifications

• Mandatory: Bachelor’s or Master’s degree in Electrical Engineering, Microelectronics, Semiconductor Technology, or a related technical field.
• Mandatory: 10+ years semiconductor industry experience, including leadership of complex customer-facing programs and global cross-functional teams.
• Mandatory: Strong semiconductor knowledge with the ability to understand customer requirements, product architectures, development challenges, and solution value.
• Mandatory: Strong program management skills in planning, prioritization, risk management, issue resolution, and delivery.
• Mandatory: Executive-level communication and presentation skills, with the ability to adapt messages for technical, business, and senior leadership audiences.

Responsibilities

• Lead strategic programs for key customer accounts and connect customer priorities with Infineon business objectives.
• Guide global, cross-functional teams from planning through delivery while strengthening trusted customer relationships.
• Lead strategic customer programs across product design-in, qualification, demand management, product quality, and future opportunities.
• Own the end-to-end program lifecycle including planning, execution, risk management, issue resolution, reporting, and closure.
• Align global cross-functional teams across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing, and Quality.
• Manage customer escalations and crises by coordinating timely decisions, clear ownership, and actions that reduce business impact.
• Build trusted customer relationships through a strong understanding of business priorities, market trends, technical challenges, and competitive dynamics.
• Translate complex data into action by providing concise insights, business risks, strategic opportunities, and recommendations to senior stakeholders.
• Drive results through influence by creating alignment, accountability, collaboration, and customer focus across a matrixed organization.

Skills

Executive communication

Program management

Cross-functional leadership

Customer partnerships

Influencing without authority

Education

Electrical engineering / related technical field

Tools

PMP certification

IPMA certification

Job description

#WeAreIn for jobs that impact everyone's life.

Turning customer whispers into industry shaking solutions... ready to amplify the future?

As a Customer Program Management - Project Director in our Customer Collaboration and Technical Marketing team, you work hand-in-hand with our customers, enabling them to transform our products into cutting-edge designs, all while building longlasting partnerships that thrive on success.

Are you in?

Key responsibilities

• As a Customer Program Manager, you will lead strategic programs for key customer accounts and connect customer priorities with Infineon business objectives.
• You will guide global, cross-functional teams from planning through delivery while strengthening trusted customer relationships.
• Lead strategic customer programs across product design-in, qualification, demand management, product quality, and future opportunities.
• Own the end-to-end program lifecycle including planning, execution, risk management, issue resolution, reporting, and closure.
• Align global cross-functional teams across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing, and Quality.
• Manage customer escalations and crises by coordinating timely decisions, clear ownership, and actions that reduce business impact.
• Build trusted customer relationships through a strong understanding of business priorities, market trends, technical challenges, and competitive dynamics.
• Translate complex data into action by providing concise insights, business risks, strategic opportunities, and recommendations to senior stakeholders.
• Drive results through influence by creating alignment, accountability, collaboration, and customer focus across a matrixed organization.

Qualifications and skills to help you succeed

You combine customer focus with sound judgment and clear executive communication. You respond effectively to changing priorities, manage competing objectives, challenge the status quo thoughtfully, and build collaboration across diverse teams.

• Mandatory: Bachelor’s or Master’s degree in Electrical Engineering, Microelectronics, Semiconductor Technology, or a related technical field
• Mandatory: 10 or more years of semiconductor industry experience, including leadership of complex customer-facing programs and global cross-functional teams
• Mandatory: Strong semiconductor knowledge with the ability to understand customer requirements, product architectures, development challenges, and solution value
• Mandatory: Strong program management skills in planning, prioritization, risk management, issue resolution, and delivery
• Mandatory: Executive-level communication and presentation skills, with the ability to adapt messages for technical, business, and senior leadership audiences
• Preferred: Demonstrated success building customer partnerships, influencing without formal authority, analyzing complex data, and guiding decisions across diverse stakeholder groups
• Nice-to-have: Knowledge of power semiconductors, a PMP, IPMA , or equivalent project management certification, and experience mentoring or coaching others

Infineon Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Employment at Infineon is contingent upon proof of your legal right to work in the United States under applicable law, verification of satisfactory references, successful completion of a background check and drug test, and signing all your on-boarding documents. In some instances, if applicable, U.S. export control laws require that Infineon obtain a U.S. government export license prior to releasing technologies to certain persons. This offer is contingent upon Infineon's ability to satisfy these export control laws as related to your employment and anticipated job activities. The decision whether or not to submit and/or pursue an export license to satisfy this contingency, if applicable, shall be at Infineon's sole discretion.

Infineon Technologies takes data privacy and identity theft very seriously. As such, we do not request personally-identifiable information (PII) from applicants over the internet or electronically. Please kindly refrain from disclosing your PII electronically during the application process or to unauthorized websites that may purport to be Infineon or any of our affiliates.

Salary pay information: Location Indicative salary range San Jose, CA, United States Wage range that the company expects to pay for a qualified candidate: US$ 206,640.00 – US$ 284,130.00 In addition, all employees will be eligible to participate in an incentive plan.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in? We are on a journey to create the best Infineon for everyone. We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity. Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply. Please let your recruiter know if you need any accommodations during the interview process. Learn more about our various contact channels and about Diversity & Inclusion at Infineon.