Senior Customer Planning Lead - Small Format (Remote)

Hershey Company

United States

On-site

USD 131,000 - 164,000

Full time

10 days ago

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Benefits offered by this job

Health & Wellbeing

Financial Security

Time Off & Flexibility

Growth & Development

Job summary

The Hershey Company, based in Hershey, PA, is seeking a Senior Manager, Customer Planning to lead the development, execution, and continuous improvement of customer and channel planning processes. You will translate commercial strategies into integrated plans that align volume, trade investment, customer priorities, and financial objectives.

As a key cross-functional partner with Sales, Finance, and Supply Chain, you will strengthen planning rigor, drive visibility, and coach a team to deliver

Qualifications

7+ years in customer or commercial planning, forecasting, or related fields.
Bachelor’s degree in Business, Finance, Supply Chain, or Analytics.
Strong analytical and problem-solving skills with cross-functional influence.
Ability to translate strategy into executable plans and manage ambiguity.

Responsibilities

Lead Customer & Channel Planning across annual, quarterly, and in-year cycles.
Align demand, supply, trade investment, and financial objectives.
Develop planning tools and governance for transparency and accountability.
Collaborate across Sales, Finance, Supply Chain to ensure executable plans.
Lead, coach, and develop team members.

Skills

Customer planning

Forecasting

Analytical skills

Cross-functional collaboration

People leadership

Education

Bachelor's degree in Business/Finance/Supply Chain/Analytics

Job description

As a key cross-functional partner with Sales, Finance, and Supply Chain, you will strengthen planning rigor, drive visibility, and coach a team to deliver

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