Senior Customer Performance Product Lead

McKesson; Irving (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

McKesson Corporation in Irving, TX is seeking a Customer Performance Management Product Lead to drive day-to-day execution of modernization initiatives, translating strategy into operational outcomes across business, technology, analytics, and governance teams.

You will partner with analytics and engineering to operationalize tools, manage cross-functional workstreams, and deliver measurable improvements in customer engagement while guiding change and maintaining momentum toward enterprise

Qualifications

• Bachelor's degree or equivalent experience required; MBA preferred.
• Typically 10+ years of relevant experience in related fields.
• Ability to work with cross-functional teams and manage complex programs.

Responsibilities

• Lead daily execution of customer engagement modernization initiatives.
• Synthesize data and stakeholder input to develop solutions.
• Partner with analytics and technology teams to operationalize tooling and automation.
• Navigate change and keep initiatives aligned with enterprise priorities.
• Communicate insights and status to stakeholders and leadership.
• Balance short-term delivery with long-term strategic targets.

Skills

Leadership

Cross-functional collaboration

Communication

Analytical thinking

Contract law knowledge

Problem solving

Attention to detail

Education

Bachelor's degree or equivalent

MBA preferred

Job description

McKesson Corporation in Irving, TX is seeking a Customer Performance Management Product Lead to drive day-to-day execution of modernization initiatives, translating strategy into operational outcomes across business, technology, analytics, and governance teams.

You will partner with analytics and engineering to operationalize tools, manage cross-functional workstreams, and deliver measurable improvements in customer engagement while guiding change and maintaining momentum toward enterprise