Senior Customer Operations Strategist

ZT Systems

Secaucus (NJ)

Hybrid

USD 66,000 - 90,000

Full time

4 days ago
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Benefits offered by this job

Bonus potential
401(k) retirement plan
Tuition reimbursement
Wellbeing resources
Paid time off

Job summary

ZT Systems seeks a Sr. Customer Operations Analyst to coordinate cross-functional efforts in Secaucus, NJ.

You will manage customer demand outlook, delivery commitments, and oversee order fulfillment while partnering with logistics to ensure on-time shipments. Ideal candidates bring 2+ years in supply chain or operations, a Bachelor’s degree in a related field, strong communication, and proficient MS Office skills.

Qualifications

  • Minimum 2+ years relevant experience.
  • Customer Relationship Management skills.
  • Materials Planning knowledge, Order fulfillment.
  • Managing Commitment risks and supply chain planning experience.
  • Excellent interpersonal and communication skills.
  • Proficient in Microsoft Office.

Responsibilities

  • Customer collaborative planning – understand customer demand outlook and manage delivery commitment expectations.
  • Order management – oversee delivery execution of customer orders.
  • Coordinate with logistics on shipments.

Skills

CRM skills
Materials planning
Order fulfillment
Supply chain planning
Problem solving
Communication skills
Data analysis

Education

Bachelor's degree in supply chain management / related field

Tools

Microsoft Office

Job description

ZT Systems seeks a Sr. Customer Operations Analyst to coordinate cross-functional efforts in Secaucus, NJ.

You will manage customer demand outlook, delivery commitments, and oversee order fulfillment while partnering with logistics to ensure on-time shipments. Ideal candidates bring 2+ years in supply chain or operations, a Bachelor’s degree in a related field, strong communication, and proficient MS Office skills.

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