Senior Customer Operations Strategist

ZT Systems; Secaucus (NJ); Hybrid; USD 66,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

401(k) retirement plan

Tuition reimbursement

Wellbeing resources

Paid time off

Job summary

ZT Systems seeks a Sr. Customer Operations Analyst to coordinate cross-functional efforts in Secaucus, NJ.

You will manage customer demand outlook, delivery commitments, and oversee order fulfillment while partnering with logistics to ensure on-time shipments. Ideal candidates bring 2+ years in supply chain or operations, a Bachelor’s degree in a related field, strong communication, and proficient MS Office skills.

Qualifications

• Minimum 2+ years relevant experience.
• Customer Relationship Management skills.
• Materials Planning knowledge, Order fulfillment.
• Managing Commitment risks and supply chain planning experience.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Customer collaborative planning – understand customer demand outlook and manage delivery commitment expectations.
• Order management – oversee delivery execution of customer orders.
• Coordinate with logistics on shipments.

Skills

CRM skills

Materials planning

Order fulfillment

Supply chain planning

Problem solving

Communication skills

Data analysis

Education

Bachelor's degree in supply chain management / related field

Tools

Microsoft Office

Job description

ZT Systems seeks a Sr. Customer Operations Analyst to coordinate cross-functional efforts in Secaucus, NJ.

You will manage customer demand outlook, delivery commitments, and oversee order fulfillment while partnering with logistics to ensure on-time shipments. Ideal candidates bring 2+ years in supply chain or operations, a Bachelor’s degree in a related field, strong communication, and proficient MS Office skills.