Senior Customer Marketing Lead, Enterprise AI

Tribe AI; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Tribe AI in New York is seeking a Customer Marketing Lead to turn engineering work into enterprise-ready stories. You will surface customer outcomes and proof points from delivery work and turn them into credible content used by executives, sellers, and partners.

You’ll own positioning, develop repeatable offerings, and build a durable library with input from Tribe's builders. This is a zero-to-one, player-coach role reporting to the co-founder.

Qualifications

• 8–12 years in customer or product marketing for enterprise tech or services.
• Owned the full function from strategy through writing.
• Exceptional storyteller with credibility for a technical audience.
• Fluent with enterprise buyers and their language.
• A zero-to-one builder who ships new programs or libraries.
• Able to bring structure to ambiguity and defend what is skipped.

Responsibilities

• Own customer marketing and evidence, surfacing customer stories and proof points from delivery work.
• Create and curate material used by executives, sellers, and partners.
• Build and maintain a durable, searchable library of assets.
• Collaborate with senior builders to translate experience into credible content.
• Feed customer and market insights back into product and commercial decisions.
• Shape positioning and messaging, and write the one-sentence claims for offerings.

Skills

Storytelling

Enterprise marketing

Content writing

Brand messaging

Strategic thinking

Program building

Job description

Tribe AI in New York is seeking a Customer Marketing Lead to turn engineering work into enterprise-ready stories. You will surface customer outcomes and proof points from delivery work and turn them into credible content used by executives, sellers, and partners.

You’ll own positioning, develop repeatable offerings, and build a durable library with input from Tribe's builders. This is a zero-to-one, player-coach role reporting to the co-founder.