Senior Customer Insights & Data Analytics Lead

Ryder System, Inc.; Trenton (NJ); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Job summary

Ryder System, Inc. is seeking a Lead Data Analyst to steer complex analytics initiatives, translate large data sources into actionable insights for the Marketing team and business units, and guide projects from concept through delivery.

The role combines advanced analytical expertise with leadership to develop scalable reporting, ensure data integrity, and collaborate across Marketing, Sales, and IT to drive impactful outcomes.

Qualifications

• Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
• Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred
• 6 years or more in Applied Project(s) experience: Experience in demonstrating, digital transformation, data management in an educational/project., Required
• 6 years or more in Experience in creating dashboards for diagnostic analysis across the business. Experience working in a cloud environment., Required
• 4 years or more in Works in an individual contributor role as a key member of the team that others rely on., Required

Responsibilities

• Lead the design, development, and delivery of advanced dashboards, reporting solutions, and analytical products to support executive leadership and key strategic initiatives.
• Design, enhance, and oversee scalable reporting frameworks across multiple product lines and business segments, ensuring consistency, usability, and alignment with evolving business needs.
• Lead comprehensive customer and market analyses across Ryder business units, including customer and market sizing, share analysis, growth trends, segmentation, and other advanced analytical initiatives that support Marketing strategy and decision making.
• Establish and reinforce best practices for data accuracy and integrity, supporting periodic audits, validation processes, and quality checks to ensure the reliability of reporting and analytical outputs.
• Lead the acquisition, integration, cleaning, validation, and analysis of data from multiple systems, databases, and tools to support complex analytical initiatives and improve the accessibility and usability of data assets.

Skills

SQL

Python

Power BI

R

Databricks

Education

Bachelor's Degree in Supply Chain or Data Analytics

Master's Degree in Supply Chain/Data Analytics/MBA

Tools

Databricks

Job description

Ryder System, Inc. is seeking a Lead Data Analyst to steer complex analytics initiatives, translate large data sources into actionable insights for the Marketing team and business units, and guide projects from concept through delivery.

The role combines advanced analytical expertise with leadership to develop scalable reporting, ensure data integrity, and collaborate across Marketing, Sales, and IT to drive impactful outcomes.