Senior Customer Growth Manager — Top Grocery Accounts

Glanbia Nutritionals, Inc.; Northern (KY); Hybrid; USD 145,000 - 175,000; Full time

Benefits offered by this job

Car allowance

Annual bonus

Health & dental plan

Staff discounts

Paid family leave

Job summary

Glanbia Performance Nutrition is seeking a Senior Customer Business Manager to lead the H-E-B, Publix and Albertsons portfolio, driving profitable growth across assigned accounts. You will own sales strategy, annual planning, negotiations, and cross‑functional collaboration with marketing, supply chain and finance to deliver Joint Business Plans and strong forecast accuracy.

You will lead broker relationships, manage budgets, and communicate risks and opportunities to leadership, while aligning

Qualifications

• Bachelor's degree with at least 5 years of experience in CPG and/or broker.
• Proficient in syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems.
• Strong forecasting, P&L management and analytical skills.
• Proficiency with MS Outlook, Excel and Teams.

Responsibilities

• Lead all aspects of customer management for H-E-B, Publix, and Albertsons.
• Develop and execute customer-specific business plans aligned with company growth objectives.
• Build and maintain strong relationships with key customer stakeholders across merchandising, category management, supply chain, and executive leadership.
• Lead annual negotiations, promotional planning, pricing initiatives, and contract discussions.
• Identify and execute opportunities to expand distribution, assortment, merchandising, and category growth.
• Utilize syndicated data, customer insights, and market trends to develop strategic recommendations and drive informed business decisions.
• Partner closely with Marketing, Category Management, Revenue Growth Management, Supply Chain, Finance, and Demand Planning teams to execute customer strategies.
• Deliver comprehensive business reviews and Joint Business Plans that create mutual value for both customer and company.
• Manage trade investment and customer P&L performance to maximize profitable growth.
• Accurately develop forecasts, manage customer budgets, and communicate business risks and opportunities to leadership.
• Manage broker relationships to maximize sales performance, strengthen customer engagement, and ensure flawless execution against volume, distribution, and profitability targets.
• Be part of team and bring our core values to life.

Skills

Forecasting

P&L management

Analytical skills

MS Outlook

Excel

Teams

Education

Bachelor's degree in a relevant field

Tools

SPINS

Nielsen

IRI

Job description

Glanbia Performance Nutrition is seeking a Senior Customer Business Manager to lead the H-E-B, Publix and Albertsons portfolio, driving profitable growth across assigned accounts. You will own sales strategy, annual planning, negotiations, and cross‑functional collaboration with marketing, supply chain and finance to deliver Joint Business Plans and strong forecast accuracy.

You will lead broker relationships, manage budgets, and communicate risks and opportunities to leadership, while aligning