Senior Strategic Key Account Manager

Glanbia Nutritionals, Inc.; Illinois; On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

Car allowance

Annual bonus

Staff discounts

Family leave policy

Health & dental plan

401K

Job summary

Glanbia Performance Nutrition is seeking a Senior Customer Business Manager to lead a portfolio of strategic customers including H-E-B, Publix and Albertsons. You will drive profitable growth, shape sales strategy, annual planning, and day-to-day operations across multiple channels.

You will build senior-level relationships, negotiate contracts, and lead cross-functional teams in marketing, supply chain and finance to optimize distribution and profitability.

Qualifications

• Bachelor's degree with at least 5 years of experience within CPG and/or broker.
• Proficient in utilizing syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems.
• Strong forecasting, P&L management and analytical skills.
• Proficiency with MS Outlook, Excel and Teams.

Responsibilities

• Lead all aspects of customer management for H-E-B, Publix, and Albertsons, including sales strategy, annual planning, and day‑to‑day business operations.
• Develop and execute customer‑specific business plans aligned with company growth objectives.
• Build and maintain strong relationships with key customer stakeholders across merchandising, category management, supply chain, and executive leadership.
• Lead annual negotiations, promotional planning, pricing initiatives, and contract discussions.
• Identify and execute opportunities to expand distribution, assortment, merchandising, and category growth.
• Utilize syndicated data, customer insights, and market trends to develop strategic recommendations and drive informed business decisions.
• Partner closely with Marketing, Category Management, Revenue Growth Management, Supply Chain, Finance, and Demand Planning teams to execute customer strategies.
• Deliver comprehensive business reviews and Joint Business Plans that create mutual value for both customer and company.
• Manage trade investment and customer P&L performance to maximize profitable growth.
• Accurately develop forecasts, manage customer budgets, and communicate business risks and opportunities to leadership.
• Manage broker relationships to maximize sales performance, strengthen customer engagement, and ensure flawless execution against volume, distribution, and profitability targets.

Skills

Forecasting

P&L management

Analytical skills

Education

Bachelor's degree in a related field

Tools

MS Outlook

Excel

Teams

SPINS/Nielsen/IRI

Job description

Glanbia Performance Nutrition is seeking a Senior Customer Business Manager to lead a portfolio of strategic customers including H-E-B, Publix and Albertsons. You will drive profitable growth, shape sales strategy, annual planning, and day-to-day operations across multiple channels.

You will build senior-level relationships, negotiate contracts, and lead cross-functional teams in marketing, supply chain and finance to optimize distribution and profitability.