Cloud Customer Engineering Manager

Google; Austin (TX); On-site; USD 195,000 - 264,000; Full time

Benefits offered by this job

Health, dental, vision, life, disabled

401(k) with company match

Paid Time Off: 20 days/year

Sick Time: 40 hours/year

Maternity Leave: 28-30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days per year

Job summary

Google Cloud is seeking a Customer Engineering (CE) Manager to lead a team of subject matter experts delivering trusted technical guidance for workload migrations and cloud transformations. You will champion technical ownership, guide architecture delivery, and align across Google Cloud portfolio to accelerate customer success.

You will collaborate with engineering, product marketing, and sales to stay ahead of industry trends and provide strategic customer insights, helping customers achieve

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones, and determine alignment, coverage and staffing needs through planning stages.
• Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.
• Collaborate cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

Cloud architecture

Customer facing

Leadership

Technical demos

Pre-sales management

Stakeholder communication

Education

Bachelor's degree

Job description

Google Cloud is seeking a Customer Engineering (CE) Manager to lead a team of subject matter experts delivering trusted technical guidance for workload migrations and cloud transformations. You will champion technical ownership, guide architecture delivery, and align across Google Cloud portfolio to accelerate customer success.

You will collaborate with engineering, product marketing, and sales to stay ahead of industry trends and provide strategic customer insights, helping customers achieve