Senior Customer Engagement Representative (Fully Remote)

Forward Financing LLC; United States; Remote; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible PTO

Parental leave

RRSP match

Job summary

Forward Financing LLC is seeking a sales-focused professional to re-engage previous clients and convert paid-in-full status into new funding opportunities. You will drive a high-volume dialer, manage Salesforce queues, and mentor junior reps in a fast-paced environment.

Ideal candidates have 1+ years in a sales role with CRM experience and a competitive, metric-driven mindset. The position offers an annual target of $50,000-$60,000 CAD plus $2,000 CAD monthly variable, plus comprehensive

Qualifications

• 1+ years in a sales environment with CRM experience and a competitive, metric-driven mindset.
• Comfort with fast-paced hustle, resilience to "no", and the ability to pivot through consultative selling.

Responsibilities

• Re-engage previous clients and convert paid-in-full status into new funding opportunities.
• Drive a high-volume dialer, manage Salesforce queues, and mentor junior reps.

Skills

CRM experience

Salesforce

Tools

Salesforce

Job description

• Re-engage previous clients and convert paid-in-full status into new funding opportunities.
• Drive a high-volume dialer, manage Salesforce queues, and mentor junior reps.

What We're Looking For:

• 1+ years in a sales environment with CRM experience and a competitive, metric-driven mindset.
• Comfort with fast-paced hustle, resilience to "no," and the ability to pivot through consultative selling.

Compensation & Culture:

• Annual targeted salary of $50,000-$60,000 CAD plus $2,000 CAD monthly variable potential.
• Comprehensive benefits: medical, dental, vision, flexible PTO, parental leave, RRSP match, and more.
• Remote-first company with in-person collaboration options and a culture focused on impact.

Forward Financing is a fintech company providing fast, flexible capital funding to small businesses across America. Since 2012, they've delivered over $5 billion in funding and are recognized as a Best Place to Work with a people-first, performance-driven culture.