Senior Customer Data & Insights Lead

Engaged Companies; Parkville, Northern (MO, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Engaged Companies in Parkville, MO, is seeking a Customer Data Solutions Lead to drive value for customer accounts through data analysis, reporting, and AI-enabled improvements. You will work closely with customers to understand operations, goals, and pain points, and translate findings into engineering-ready requirements.

The role combines consulting, business analysis, and hands-on data work, using SQL/DAX and Power BI to validate and optimize reporting and outcomes.

Qualifications

• Experience translating qualitative and quantitative information into measurable improvements.
• Ability to manage stakeholder expectations and align needs with capabilities.
• Strong data analysis skills and experience with SQL/DAX to investigate data issues.

Responsibilities

• Own assigned customer accounts and ensure successful adoption of solutions.
• Lead a portfolio of continuous improvement initiatives to create measurable value.
• Analyze customer data using SQL and DAX to document business needs and data problems.
• Translate needs into engineering-ready requirements for data teams.
• Monitor solution delivery and adjust initiatives to improve outcomes.

Skills

Customer consulting

Data analysis

SQL

DAX

Power BI

Git

AI tooling

Education

Bachelor’s degree in a technical field

Experience in data analysis/business analysis

Tools

Power BI

Git

Job description

Engaged Companies in Parkville, MO, is seeking a Customer Data Solutions Lead to drive value for customer accounts through data analysis, reporting, and AI-enabled improvements. You will work closely with customers to understand operations, goals, and pain points, and translate findings into engineering-ready requirements.

The role combines consulting, business analysis, and hands-on data work, using SQL/DAX and Power BI to validate and optimize reporting and outcomes.