Lead Data Product Owner - Customer Analytics

Dynatrace LLC; Boston, Northern (MA, KY); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Stock purchase options

Competitive compensation

Job summary

Dynatrace is seeking a Lead Data Product Owner to own a portfolio of customer data products spanning Customer Success, Support and Product, with outputs also serving Sales. You will guide data quality, governance and adoption, co-owning product strategy with the Data Product Manager, and translating business needs into actionable data requirements for analytics engineers.

You will influence how things get done, earning trust from business leaders and technical teams, with preferred domain

Qualifications

• 7+ years in data product management, analytics, BI or data management.
• Bachelor's in Business, Information Systems, Data Analytics, Computer Science or a related field.

Responsibilities

• Own a portfolio of Customer domain data products end to end — reliability, value, adoption.
• Independently lead the projects that advance the domain's data maturity, from problem definition to adoption.
• Shape the Customer data product roadmap, prioritizing by adoption and business value.

Skills

Data product management

Analytics

BI

Stakeholder management

SQL

Data modeling

Agile/Scrum

JIRA

Education

Bachelor's in Business, Information Systems, Data Analytics, Computer Science or related field

Tools

Snowflake

dbt

Power BI

Gainsight

Totango

Salesforce Service Cloud

Zendesk

Pendo

Amplitude

Job description

Dynatrace is seeking a Lead Data Product Owner to own a portfolio of customer data products spanning Customer Success, Support and Product, with outputs also serving Sales. You will guide data quality, governance and adoption, co-owning product strategy with the Data Product Manager, and translating business needs into actionable data requirements for analytics engineers.

You will influence how things get done, earning trust from business leaders and technical teams, with preferred domain