Senior Customer Data Analytics Leader

PNC; Pittsburgh (Allegheny County); On-site; USD 123,000 - 275,000; Full time

Job summary

PNC is seeking a Senior Business Analytics Manager within the Consumer Data Solutions & Analytics group. The role focuses on data quality, governance, lineage, and controls across customer data used for operations, risk, compliance and customer decisions.

You will partner with business, technology, risk and legal stakeholders to deliver auditable solutions. The ideal candidate brings deep experience in customer data, data quality management, and regulatory environments.

Qualifications

• 8+ years of experience in Data Analytics, BI, or Data-Driven Decision Support.
• Experience presenting complex analytics to executives.
• Experience supporting Risk, Governance, Compliance, or Regulatory initiatives.
• Advanced SQL with complex queries and performance optimization.
• Strong Python for data manipulation, analysis, and automation.
• Experience developing dashboards with Tableau or Power BI.

Responsibilities

• Directs enterprise-wide analytics programs to drive customer solutions and profitability.
• Lead complex analytics and data management initiatives across the customer data domain.
• Build and maintain data quality dashboards, scorecards, and exception reports.
• Partner with data owners, technology teams, and business users to document data definitions, lineage, and controls.
• Coordinate issue management, remediation, and regulatory reporting.

Skills

Data analytics

Stakeholder management

SQL

Python

Tableau / Power BI

Data governance

Regulatory compliance

Education

Bachelor's degree

Tools

Tableau

Power BI

Job description

PNC is seeking a Senior Business Analytics Manager within the Consumer Data Solutions & Analytics group. The role focuses on data quality, governance, lineage, and controls across customer data used for operations, risk, compliance and customer decisions.

You will partner with business, technology, risk and legal stakeholders to deliver auditable solutions. The ideal candidate brings deep experience in customer data, data quality management, and regulatory environments.