Senior Customer Data Analytics Leader

PNC Financial Services Group; Philadelphia (Philadelphia County); On-site; USD 123,000 - 275,000; Full time

Benefits offered by this job

Medical/prescription coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group seeks a Senior Business Analytics Manager within Consumer Data Solutions & Analytics. Based in multiple US locations, you will lead analytics and data management initiatives across the customer data domain, focusing on quality, lineage, governance, and regulatory compliance to support operations, risk management, and customer-focused decisions.

You will partner with business, technology, data governance, risk, legal, and compliance stakeholders to deliver auditable

Qualifications

• University degree required; 8+ years of industry experience.
• At least 5 years of prior management experience.
• Experience in customer data, data quality management, and governance.

Responsibilities

• Lead analytics and data management initiatives across the customer data domain.
• Define, implement, and monitor data quality rules and controls.
• Build and maintain data quality dashboards, scorecards, and reports using SQL, Python, Tableau, or Power BI.
• Partner with data owners, stewards, technology teams, and business users to document data definitions and lineage.
• Support regulatory compliance, audit, and risk management activities with traceable analyses and remediation reporting.
• Mentor analysts and promote consistent practices for data analysis and control execution.

Skills

Analytical Thinking

Business Intelligence

Concept Development

Data-Driven Decision Making

Data Integration

Market Research

Performance Metrics

Qualitative Research

Strategic Planning

Education

Bachelor's degree

Tools

SQL

Python

Tableau

Power BI

Job description

PNC Financial Services Group seeks a Senior Business Analytics Manager within Consumer Data Solutions & Analytics. Based in multiple US locations, you will lead analytics and data management initiatives across the customer data domain, focusing on quality, lineage, governance, and regulatory compliance to support operations, risk management, and customer-focused decisions.

You will partner with business, technology, data governance, risk, legal, and compliance stakeholders to deliver auditable