Senior Customer Conversion Advocate

Boldr; United States; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Boldr is seeking a Senior Customer Sales Advocate in the United States. You will own inbound conversations from inquiry through conversion, conduct system demos, and communicate Boldr’s value clearly across chat, email, SMS, and phone.

The role blends sales, customer experience, and operational execution, with a focus on timely follow-ups and structured outreach. Ideal candidates have 1–3 years in a customer-facing role, strong written and verbal communication, and familiarity with CRM or

Qualifications

• Strong written and verbal communication skills.
• Experience in customer-facing roles such as sales, support, customer success, or operations.
• Ability to manage multiple conversations in a fast-paced environment.

Responsabilités

• Understand the product and articulate value proposition.
• Conduct system demos to potential clients.
• Own inbound conversations from inquiry through conversion via chat, email, SMS, and phone.
• Proactively follow up with leads using structured outreach.
• Identify high-intent opportunities to focus effort on conversions.
• Maintain accurate tracking of customer interactions in CRM and tools.

Connaissances

Communication skills

Customer focus

Multi-tasking

Analytical thinking

Outils

Intercom

Description du poste

Boldr is seeking a Senior Customer Sales Advocate in the United States. You will own inbound conversations from inquiry through conversion, conduct system demos, and communicate Boldr’s value clearly across chat, email, SMS, and phone.

The role blends sales, customer experience, and operational execution, with a focus on timely follow-ups and structured outreach. Ideal candidates have 1–3 years in a customer-facing role, strong written and verbal communication, and familiarity with CRM or