Senior Customer Analytics & AI Consultant

Frog; New York (NY); On-site; USD 113,000 - 213,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Life and disability insurance

Job summary

Capgemini Invent in the United States is seeking a Customer Analytics Senior Consultant to drive transformation using insights from customer, commercial, and operational data. You will advise on design, development, and deployment of advanced analytics and AI solutions that deliver measurable business value.

You will lead workshops, build ML models, and collaborate with clients to integrate analytics into business processes, ensuring quality and successful rollouts.

Qualifications

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
• Proven experience in customer analytics, commercial insights, or operational data science.
• Strong ability to translate complex data into actionable business insights and recommendations.
• Hands‑on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
• Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
• Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
• Agile project delivery experience and understanding of consulting methodologies.
• Excellent communication and stakeholder management skills.
• Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision‑making, automate processes, and improve operational efficiency across the organization

Responsibilities

• Lead the definition and development of customer analytics and data science solutions.
• Advise clients on solution architecture, implementation strategies, and best practices.
• Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
• Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
• Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
• Ensure quality assurance, testing, and successful roll‑out of analytics solutions.

Skills

Python

SQL

R

MATLAB

Data visualization

AI/ML techniques

Stakeholder management

Agile methodologies

Cloud platforms

Education

Bachelor’s or Master’s in STEM

Tools

AWS

GCP

Azure

Job description

Capgemini Invent in the United States is seeking a Customer Analytics Senior Consultant to drive transformation using insights from customer, commercial, and operational data. You will advise on design, development, and deployment of advanced analytics and AI solutions that deliver measurable business value.

You will lead workshops, build ML models, and collaborate with clients to integrate analytics into business processes, ensuring quality and successful rollouts.