Senior Custom Systems Analyst

Samaritan's Purse; Boone (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

On-site clinic

FSAs

Disability insurance

Paid family medical leave

Life insurance

401(k) plan

10 paid holidays

Vacation days

Job summary

Samaritan's Purse is seeking a Senior Custom Systems Analyst to join the Information Technology team in Boone, NC. This on-site role focuses on translating business needs into technical requirements, leading workshops, and ensuring successful delivery of custom applications across ministries.

The ideal candidate has 10+ years in business systems analysis, strong SDLC and Agile experience, and the ability to mentor others while collaborating with cross-functional teams and stakeholders.

Qualifications

• Bachelor's degree in Business, Computer Science, or related field with 10+ years in business systems analysis.
• Experience with SDLC, Agile/Scrum, and system integrations.
• Ability to translate business needs into user stories and requirements.
• Strong cross-functional collaboration and mentoring.
• Experience using AI tools to improve analysis and productivity.

Responsibilities

• Lead requirements-gathering activities, workshops, and define system needs and priorities.
• Collaborate with subject matter experts, solution architects, and developers to design solutions.
• Facilitate communication across the development lifecycle, including approvals.
• Validate developed systems against requirements and provide training.
• Perform ongoing business-process improvements and ensure alignment with ministry objectives.

Skills

SDLC knowledge

Agile/Scrum

Requirements elicitation

Process mapping

Gap analysis

User stories

Release management

Quality assurance

Team collaboration

Mentoring

AI tools awareness

Education

Bachelor's degree in Business/CS

Job description

Location: Boone, NC, United States
Job ID: 17592
Date Posted: Aug 12, 2026

Get Involved!

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

We are seeking a Senior Custom Systems Analyst to join our Information Technology team in Boone, NC (or another approved on-site location). Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Senior Custom Systems Analyst,you will have the opportunity to:

Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.

Partner with ministry areas and program managers to understand business needs, processes, and workflows, and translate them into clear user stories and functional and non-functional requirements.

Lead requirements-gathering activities, brainstorming sessions, and analysis workshops to define system needs, priorities, and desired outcomes for custom applications.

Collaborate with subject matter experts, solution architects, user experience professionals, developers, and partner teams to design solutions that effectively support ministry objectives.

Facilitate communication and alignment throughout the development lifecycle, including requirements handoff, prioritization, quality assurance, and securing necessary stakeholder agreements and approvals.

Support successful solution adoption and delivery by validating developed systems against requirements and providing technical training and guidance to ministry areas, program managers, and training teams.

Other duties as assigned.

What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience:

Bachelor's degree in Business, Computer Science, or a related field and ten (10)+ years of experience in business systems analysis, custom software development, enterprise applications, or a related discipline; or an equivalent combination of education and experience.

Demonstrated experience applying business and systems analysis practices, including requirements elicitation, process mapping, gap analysis, user stories, functional and non-functional requirements, and business process improvement to solve complex business and technical challenges.

Strong knowledge of the Systems Development Lifecycle (SDLC), Agile/Scrum methodologies, and software development practices, including application architecture, system integrations, release management, and quality assurance.

Proven ability to communicate and collaborate effectively across technical and non-technical teams, facilitate stakeholder alignment, manage multiple priorities, mentor others, and leverage modern technologies, including AI tools, to improve analysis, documentation, solution design, and productivity.

12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.

What are the benefits?

Walk in Bold Faith

Samaritan's Purse is proud to offer a competitive benefits package, including:

On-site Medical Clinic (staff and dependents)

Flexible Spending Account (FSA)

Long-term and Short-term disability insurance

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Type: Full-Time

Department: Information Technology

Location: (On-Site) Boone, NC; Irving, TX; N. Wilkesboro, NC; Charlotte, NC; Flowery Branch, GA; Aurora, IL; Englewood, CO; Fullerton, CA; Coppell, TX; Windsor Mill, MD

Language Requirement: Fluency in English (required)

Still trying to find your fit at Samaritan's Purse?

By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.

Samaritan's Purse
PO Box 3000
Boone, NC 28607
828.262.1980.

Samaritan’s Purse is a 501(c)(3) tax-exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.