Senior CS & Process Improvement Lead (Flexible Hours)

Egreenservices; Glendale (AZ); Presencial; USD 85.000 - 117.000; A tiempo parcial

Descripción de la vacante

Property Systems Inc in Glendale, AZ is seeking a Senior Customer Service Representative for a temporary assignment. The role offers ownership of process improvement work alongside a compensation range of $85,000–$117,000 annually. You will negotiate renewals, segment audiences, forecast demand, and manage the end-to-end sales funnel.

Experience with Five9 and cross-functional collaboration is valued. This position emphasizes mentorship, flexibility, and long-term commitment in a Glendale

Formación

• 6+ years of experience with strong instincts and minimal illusions.
• A collaborator who helps senior reviews feel less like an exam.
• A view of Property Systems Inc's space sharpened by your own reading.
• Strong working knowledge of Cross-Functional Collaboration and Five9.

Responsabilidades

• Negotiate renewals before the sales marketing contract goes quiet
• Segment audiences and personalize outreach to lift response rates
• Forecast demand and align marketing investment with sales objectives
• Own the funnel from first click to closed-won, top to bottom
• Keep the CRM honest so forecasts at Property Systems Inc mean something
• Walk AZ partners through co-marketing they'll say yes to
• Translate Kustomer dashboards into stories the sales floor actually uses
• Chase the sales marketing whitespace no rep in AZ has worked

Conocimientos

Cross-Functional Collaboration

Herramientas

Five9

Descripción del empleo

Property Systems Inc in Glendale, AZ is seeking a Senior Customer Service Representative for a temporary assignment. The role offers ownership of process improvement work alongside a compensation range of $85,000–$117,000 annually. You will negotiate renewals, segment audiences, forecast demand, and manage the end-to-end sales funnel.

Experience with Five9 and cross-functional collaboration is valued. This position emphasizes mentorship, flexibility, and long-term commitment in a Glendale