Entry Level - Outbound Customer Engagement Specialist

Elite Construction Solutions

Phoenix (AZ)

On-site

USD 33,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

A leading construction firm is seeking an Entry Level Outbound Customer Engagement Specialist in Phoenix, AZ. You will connect with potential customers, build rapport, and schedule appointments for sales professionals. This position offers a pathway to a full service sales career with comprehensive training and benefits. Ideal for individuals eager to grow and improve.

Qualifications

Attitude: Candidate must be enthusiastic, energetic, and coachable.
Experience in sales or customer service is a plus but not required.
Ability to remain focused for long periods of time.

Responsibilities

Contact warm leads generated through our lead aggregation system.
Build trust and establish rapport with potential customers.
Schedule qualified appointments for the sales team.

Skills

Excellent communication and interpersonal skills

Comfortable making outbound calls

Strong organizational skills

Job description

Entry Level - Outbound Customer Engagement Specialist

4 weeks ago Be among the first 25 applicants

Elite Construction Solutions provided pay range

This range is provided by Elite Construction Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$33,000.00/yr - $70,000.00/yr

We don't just fix roofs—we're redefining an entire industry. We've built a company that's people-first, innovation-driven, and obsessed with excellence—and we're looking for leaders who refuse to settle for "good enough."

The Outbound Customer Engagement Specialists serves as the first point of contact for our warm outbound lead generation campaign. This role will focus on engaging via outbound phone calls and text messages with warm leads who have expressed interest in our services through online platforms. The primary responsibility will be to connect with potential customers via phone, build rapport, and schedule appointments for our sales professionals to close at a later time.

This is an entry level position that does not require any previous sales experience. This position also offers a pathway to becoming a full service sales professional.

Your mission? Drive results and develop your skills. If you're the type of person who demands the best—from yourself and those around you—you'll thrive here.

https://youtu.be/v0CNXnwGQJM?si=KdrTPB3bihcuLiP1

If you want to learn more, check out this video about us: https://youtu.be/VR3oW3U48hg?si=ybH9bw5Ona7cY_Ez

Apply Today If This Is You!

You're eager to grow. You're ready to learn, improve, and become the best at what you do.

You take action. No excuses. No hesitation. Just results.

You care about the customer. Every call matters. Every interaction builds trust.

You adapt and stay positive. When things change, you adjust quickly and find solutions.

You take pride in your work. You don't just show up—you give your best effort every day.

This Role Isn't for You If:

You're okay with just getting by instead of striving to improve.

You avoid challenges instead of seeing them as opportunities to grow.

You're not open to feedback or coaching.

You struggle in a fast-paced, high-energy environment.

Key Responsibilities:

Contact warm leads generated through our lead aggregation system
Build trust and establish rapport with potential customers
Clearly communicate the value of our services and address initial inquiries
Schedule qualified appointments for the sales team to close deals
Maintain accurate records of interactions and appointments in the CRM system
Meet or exceed daily, weekly, and monthly call and appointment-setting goals
Collaborate with the sales team to optimize the lead-to-appointment process

Requirements

Qualifications:

Attitude: Candidate must be enthusiastic, energetic, and coachable. Candidates must be able to remain focused for long periods of time

Experience:

Experience in sales or customer service is a plus but not required

Skills:

Excellent communication and interpersonal skills
Comfortable making outbound calls and handling objections professionally
Strong organizational skills and attention to detail

Compensation:

Benefits

Compensation:

Pay Range: $16-$19 per hour
Uncapped Commission structure - OTE $70,000

Benefits:

Full Time
Comprehensive health, dental, and vision insurance
401(k) with company match
Upward mobility
Paid time off and holidays
Professional development opportunities

#ZR

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Industries
IT Services and IT Consulting

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