Senior CRM Transformation Architect — Salesforce & D365

Foundation Medicine, Inc.; Morrisville (NC); On-site; USD 197,000 - 232,000; Full time

Job summary

Foundation Medicine, Inc. is seeking a Principal Software Engineer to lead delivery systems, focusing on architecture and execution across ordering management and related platforms.

The role will drive the D365 to Salesforce transition, ensuring scalable, compliant solutions and uninterrupted operations for core systems. The candidate will define transition and future-state architectures, own technical roadmaps, and guide integrations across Salesforce, D365, LIMS, Billing, and Medical Reporting

Qualifications

• Bachelor's Degree AND 7+ Years of Professional Software Engineering experience OR 11+ years of professional software engineering experience
• 10+ years of progressive software engineering, solution architecture, or enterprise platform experience, including technical leadership for complex transformation initiatives

Responsibilities

• CRM Transformation & Platform Leadership: Serve as the technical lead for the enterprise CRM transformation, driving the migration of Ordering Management capabilities from Microsoft Dynamics 365 (D365) to Salesforce
• Own key architectural decisions, technical roadmaps, solution designs, and engineering standards for CRM and Ordering Management platforms
• Define transition-state and future-state architectures that support D365 and Salesforce coexistence, maintain business continuity, and enable the controlled retirement of legacy Ordering Management capabilities
• Design scalable Salesforce solutions aligned with existing D365 business processes, data models, integrations, and customer workflows
• Develop and execute migration strategies for CRM applications, workflows, customizations, integrations, and data assets
• Provide architecture leadership for secure and reliable integrations across Salesforce, D365, LIMS, Billing, Medical Reporting, and other enterprise platforms
• Define platform architecture standards, governance models, security frameworks, and engineering best practices across Salesforce and D365 environments
• Lead CRM data migration, master data management, data quality, reconciliation, and cutover planning to support controlled transformation
• Evaluate Salesforce capabilities, AppExchange solutions, and integration technologies that accelerate the roadmap and support future-state business needs
• Partner with business stakeholders to translate CRM modernization objectives into scalable technical solutions
• Establish best practices for source control, branching strategies, CI/CD pipelines, code review processes, and software lifecycle management utilizing GitHub Enterprise
• Drive adoption of modern software engineering practices, including DevSecOps, AI-enabled development workflows, automated testing, and continuous delivery
• Leverage AI-assisted software development tools, including Claude, GitHub Copilot, and related technologies, to improve engineering productivity, code quality, solution design, and documentation practices
• Mentor engineering teams on Salesforce architecture, Dynamics 365 solutions, CRM integration patterns, GitHub development workflows, and enterprise application modernization practices
• Comply with FMI's attendance policies

Job description

Foundation Medicine, Inc. is seeking a Principal Software Engineer to lead delivery systems, focusing on architecture and execution across ordering management and related platforms.

The role will drive the D365 to Salesforce transition, ensuring scalable, compliant solutions and uninterrupted operations for core systems. The candidate will define transition and future-state architectures, own technical roadmaps, and guide integrations across Salesforce, D365, LIMS, Billing, and Medical Reporting