Senior CRM AE for AI-Enabled Enterprise

Leadbeam, Inc.; San Diego (CA); Hybrid; USD 125,450 - 186,600; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a CRM Account Executive to drive market success for its Customer Workflow products in California. The role emphasizes selling CRM domains, ROI-focused solution wins, and enterprise-wide territory planning with travel of 30–50%.

You will coach peers and align strategies with company value principles while enabling digital transformation for customers. Ideal candidates have extensive enterprise sales experience and a proven track record in cross-functional collaboration

Qualifications

• 5+ years selling CRM domain (CSM, FSM, S2P, Q2C, etc.).
• 7+ years knowledge on ROI of specialty solutions area to lead solution win.
• 5+ years as AE or full cycle specialist successfully selling into Enterprise segment (5K+EE).
• Travel required: 30-50%.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.

Skills

CRM domain sales

ROI analysis

Full-cycle sales

Enterprise sales

AI in business workflows

Job description

ServiceNow is seeking a CRM Account Executive to drive market success for its Customer Workflow products in California. The role emphasizes selling CRM domains, ROI-focused solution wins, and enterprise-wide territory planning with travel of 30–50%.

You will coach peers and align strategies with company value principles while enabling digital transformation for customers. Ideal candidates have extensive enterprise sales experience and a proven track record in cross-functional collaboration