Senior Credit Operations Leader (Remote)

Stripe, Inc.; United States; Remote; USD 158,000 - 237,000; Full time

Benefits offered by this job

Equity

Bonus or commissions

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Credit Operations Manager to lead and develop a high‑performing team responsible for credit underwriting and risk decisions. You will translate product strategy into scalable operational capabilities and collaborate with Credit Strategy, Product, Engineering, and Data Science to launch new programs and introduce AI‑enabled automation.

You will set priorities, manage growth, and ensure quality controls while maintaining a user‑centered approach and strong risk management.

Qualifications

• 10–15 years of work experience in commercial credit underwriting.
• 3–5 years of experience leading credit risk or underwriting teams in a fast-paced, high-growth environment.
• Experience in financial risk modeling or cash-flow forecasting.
• Proven track record of building and developing high-performing teams.
• Strong strategic thinking and problem-solving skills for translating challenges into actionable solutions.
• Excellent communication and stakeholder management skills.
• Experience designing, launching, and scaling programs, products, or operational capabilities.
• Experience using AI-enabled tools and implementing automation with quality controls.

Responsibilities

• Lead, motivate, and develop a high-performing Credit Operations team with clear goals and coaching.
• Assess capability needs and partner on hiring and workforce planning.
• Set priorities aligned to strategy and translate into goals and plans.
• Evolve operations to improve decision quality and scale efficiently.
• Define requirements and controls for new Stripe products and launches.
• Collaborate with Risk leadership and cross-functional stakeholders to invest in risk mitigation and efficiency.
• Define and monitor operating metrics and SLAs with data-driven insights.
• Oversee vendor performance and ensure quality and compliance.

Skills

Commercial credit underwriting

Team leadership

Financial risk modeling

Cash-flow forecasting

Strategic thinking

Stakeholder management

AI-enabled automation

Decisioning and controls

Education

Bachelor's degree in a relevant field

Advanced degree or certification

Tools

SQL

Dashboards

Job description

Stripe is seeking a Credit Operations Manager to lead and develop a high‑performing team responsible for credit underwriting and risk decisions. You will translate product strategy into scalable operational capabilities and collaborate with Credit Strategy, Product, Engineering, and Data Science to launch new programs and introduce AI‑enabled automation.

You will set priorities, manage growth, and ensure quality controls while maintaining a user‑centered approach and strong risk management.