Senior Credit & Collections Accountant

FHCS GmbH; Durham (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Freudenberg Group is seeking a senior leader to oversee Accounts Receivable, credit management, and collections across business units. You will drive cash flow improvements, manage DSO, and enforce credit policies in a shared services environment.

Responsibilities include leading AR transformation initiatives, automation, and stakeholder collaboration with Sales, Operations, and Finance to enable profitable growth. Strong Excel and SAP expertise are required.

Qualifications

• Bachelor’s degree in finance, accounting or related field.
• 6+ years in credit, collections, and AR in high-volume setting.
• Proven AR transformation, process improvement, automation, and systems optimization.
• Experience in a shared services environment influencing stakeholders.
• Strong cash flow improvement and bad debt minimization experience.
• Knowledge of credit risk assessment, customer management, and collections.
• Advanced experience with ERP systems and SAP preferred.
• Proficient in AR reporting, analytics, KPIs, and dashboards.
• Experience with automation and digital tools to improve AR.
• Strong Excel skills and credit management software.
• Fluent English in written and verbal communication.
• Lean methodologies knowledge; Green Belt preferred.

Responsibilities

• Lead AR, credit, collections, disputes across assigned business units.
• Drive improvements in DSO, overdue receivables, dispute aging, and cash forecasting.
• Establish and enforce credit policies, approval authorities, and risk controls.
• Optimize and automate AR processes, controls, reporting, and workflows.
• Collaborate with Sales, Operations, Customer Service, and Finance to resolve issues.
• Provide functional leadership to AR and Collections teams with KPIs.
• Lead AR-related system implementations and process improvements; drive adoption.

Skills

Accounts Receivable

Credit Management

Cash Flow

ERP Systems

SAP

Excel

AR Reporting

KPI Development

Automation

Stakeholder Influence

English Fluency

Lean

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Tools

SAP

ERP AR processes

Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

• Accounts Receivable & Credit Management: Lead all accounts receivable, credit, collections, dispute resolution, and customer credit activities across assigned business units.
• Cash Flow & Working Capital Performance: Drive improvements in DSO, overdue receivables, dispute aging, and bad debt while supporting cash forecasting and liquidity objectives.
• Credit Risk & Compliance: Establish and enforce credit policies, approval authorities, and risk controls; serve as the primary liaison for audits, legal matters, and credit-related governance.
• Process Improvement & Automation: Optimize and automate AR processes, controls, reporting, and workflows to improve efficiency, accuracy, and customer experience.
• Business Partnership: Collaborate with Sales, Operations, Customer Service, and Finance to resolve receivable issues, influence customer terms, and support profitable growth.
• Team Leadership: Provide functional leadership to AR and Collections teams, establishing clear performance expectations, KPIs, and development plans.
• Transformation & Change Management: Lead AR-related system implementations, process enhancements, and organizational initiatives while driving adoption of new tools and best practices across the business.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 6+ years of progressive experience in Credit, Collections, and Accounts Receivable within a high-volume business environment.
• Proven success leading AR transformation initiatives , including process improvement, automation, and systems optimization.
• Experience working within a shared services environment , with the ability to influence stakeholders and drive results across functions.
• Demonstrated track record of improving cash flow, reducing past-due receivables, and minimizing bad debt exposure.
• Strong knowledge of credit risk assessment, customer credit management, and collections strategies.
• Advanced experience with ERP systems and AR processes; SAP preferred.
• Proficient in AR reporting, analytics, KPI development, and dashboard creation.
• Experience leveraging automation and digital tools to improve AR efficiency and controls.
• Advanced proficiency in Microsoft Office , particularly Excel, and credit management software.
• Strong communication skills with fluency in English , both written and verbal.
• Knowledge of Lean methodologies ; Green Belt certification preferred

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Residential Filtration Technologies Inc.