Senior Credentialing & Enrollment Specialist (Remote)

Path; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% remote work environment

Attractive pay and benefits

Comprehensive health benefits

401(k) plan access

Generous time-off policies

Paid parental leave

Employee Assistance Program (EAP)

Quarterly department stipend

Community and employee resource groups

Home office stipend

Wellness at Rula program

Job summary

Rula, a remote-first mental health care company, seeks a Sr. Credentialing & Enrollment Specialist to scale credentialing and enrollment for providers.

You will scope enrollment requirements, submit applications, and guide providers through each step, ensuring timely, accurate processing while aligning with payer rules. You’ll work with cross-functional teams to support new payer launches, educate credentialing staff, and simplify complex information.

Qualifications

• 3+ years in healthcare with plans, networks or credentialing organizations.
• 2+ years enrolling providers with regional or national payers.
• Experience collaborating across teams (Account Delivery or Provider Success).
• Experience documenting and optimizing new processes into easy-to-understand docs.
• Proficiency with spreadsheets and CRM/ticketing platforms; ability to learn new software.

Responsibilities

• Improve the Provider experience by ensuring timely and accurate credentialing and enrollment.
• Scope enrollment requirements for new payer implementations and submit applications.
• Guide Providers through each step of the process and support cross-functional launches.
• Educate and support credentialing associates as new processes and payers are introduced.

Skills

Healthcare experience

Provider enrollment

Cross-functional teamwork

Process documentation

Excel / Sheets

CRM systems

Tools

Salesforce

Zendesk

Airtable

Certify

Job description

Rula, a remote-first mental health care company, seeks a Sr. Credentialing & Enrollment Specialist to scale credentialing and enrollment for providers.

You will scope enrollment requirements, submit applications, and guide providers through each step, ensuring timely, accurate processing while aligning with payer rules. You’ll work with cross-functional teams to support new payer launches, educate credentialing staff, and simplify complex information.