Senior Creative Services Lead, Brand & Branch Experience

PNC; Pittsburgh (Allegheny County); On-site; USD 91,000 - 203,000; Full time

Benefits offered by this job

Medical/prescription coverage

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Job summary

PNC is seeking an experienced Creative Services Lead Sr., Brand Marketing to guide the design vision and execution of the branch environment and customer experience ecosystem. You will steer branch merchandising, environmental graphics, and in-branch marketing to strengthen brand impact.

As a senior in-house creative, you will mentor teams, collaborate across Marketing, Technology, and Retail Banking, and champion AI-enabled capabilities to speed time to market while preserving brand integrity

Qualifications

• University degree required; Bachelor’s degree is standard.
• Industry experience with branding, marketing, and advertising.
• 8+ years of relevant work experience typical for senior roles.

Responsibilities

• Lead creative vision for branch merchandising and environmental graphics.
• Shape digital and in-branch experiences to strengthen customer engagement.
• Collaborate across Marketing, Technology, and Retail Banking to drive outcomes.

Skills

Advertising

Brand Management

Communication

Design

Marketing

MarCom

Online Advertising

Writing

Education

Bachelor's

Tools

Adobe Firefly

Job description

PNC is seeking an experienced Creative Services Lead Sr., Brand Marketing to guide the design vision and execution of the branch environment and customer experience ecosystem. You will steer branch merchandising, environmental graphics, and in-branch marketing to strengthen brand impact.

As a senior in-house creative, you will mentor teams, collaborate across Marketing, Technology, and Retail Banking, and champion AI-enabled capabilities to speed time to market while preserving brand integrity