Senior Copilot Studio & Platform Automation Engineer

Pacific Life

Newport Beach (CA)

Hybrid

USD 168,000 - 205,000

Full time

4 days ago

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Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Wellbeing Reimbursement

PTO & Holidays

Parental Leave

Adoption Assistance

401k with company match

Job summary

Pacific Life is seeking a Sr Platform Engineer II to design, implement, and support enterprise AI and Copilot solutions. You will lead Copilot Studio and Power Platform initiatives, governance, and enablement across the enterprise from Charlotte, NC or Newport Beach, CA.

You will mentor teams, drive CI/CD, and develop scalable automation while partnering with security and compliance to ensure responsible AI practices.

Qualifications

8+ years of software/platform engineering experience.
Experience with Microsoft Copilot Studio and Microsoft 365 technologies.
Strong understanding of enterprise integration patterns and API development.
Experience administering environments, security models, and governance controls.
Experience with Power Automate, Dataverse, SharePoint Online, and Microsoft Teams.
Knowledge of AI/LLM solution architecture and prompt engineering concepts.
Experience supporting production enterprise platforms and troubleshooting complex issues.
Strong communication and stakeholder management skills.

Responsibilities

Support the deployment, adoption, and optimization of Copilot Studio and Microsoft 365 Copilot capabilities across the enterprise.
Design, develop, and maintain enterprise agents, SharePoint agents, and departmental Copilot experiences.
Administer Copilot Studio, Power Platform, and AI environments, including DLP policies, environment strategy, connector governance, and platform health.
Design scalable AI and automation solutions using Power Platform, Dataverse, Azure services, Microsoft Graph, reusable components, and integrations.
Conduct solution architecture reviews and partner with security, compliance, and platform teams to ensure enterprise standards and responsible AI governance.
Provide technical leadership for agent implementations, prompt libraries, use-case development, CI/CD, and deployment automation.
Troubleshoot complex platform issues and provide escalation support for makers and business teams.
Partner with Microsoft, internal stakeholders, and business teams on requirements, solution strategy, roadmap planning, intake, and prioritization.
Mentor citizen developers and junior engineers on development standards, governance, and best practices.
Develop and maintain technical documentation, implementation guides, and operational runbooks.