Senior Convention Services Manager — Large-Scale Events

Omni Hotels & Resorts; Washington (District of Columbia); On-site; USD 95,000 - 125,000; Full time

Job summary

Omni Shoreham Hotel in Washington, DC seeks an Assistant Director of Convention Services to lead the Convention Services team, ensure high guest satisfaction, and drive revenue through effective planning and coordination of complex group events.

The role requires extensive hotel and conventions experience, strong leadership, and expert knowledge of F&B, budgeting, and client relations. This position is on-site in Washington, DC, with occasional long hours.

Qualifications

• Minimum 5 years progressive hotel experience with at least 3 in conventions services in a high-volume setting.
• Large convention hotel experience is preferred.
• Proven leadership with ability to delegate, train, develop and motivate staff.
• Knowledge of F&B, health regulations, liquor laws, and safety rules.
• Strong selling, negotiating and presentation abilities.

Responsibilities

• Manage planning, evaluation, and direction of Junior Convention Services Managers and coordinators.
• Provide training, motivation, and onboarding for new team members.
• Plan and handle complex groups and forecast department needs.
• Monitor budgets, forecast accuracy, and BEO/GSO processes.
• Coordinate with Catering and CS teams to optimize client flow.

Skills

Leadership

Communication

Budgeting

Mentoring

Negotiation

Education

Bachelor's degree preferred

Tools

Delphi

Job description

Omni Shoreham Hotel in Washington, DC seeks an Assistant Director of Convention Services to lead the Convention Services team, ensure high guest satisfaction, and drive revenue through effective planning and coordination of complex group events.

The role requires extensive hotel and conventions experience, strong leadership, and expert knowledge of F&B, budgeting, and client relations. This position is on-site in Washington, DC, with occasional long hours.