Senior Conference Services Lead - Elite Event Ops

Omni Hotels & Resorts; Florida; On-site; USD 60,000 - 80,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Senior Conference Services Manager to oversee complex group activities and ensure flawless execution of high-level conference operations. This key leader will act as a primary liaison between client groups and all hotel departments while maintaining service standards and mentoring team members.

The ideal candidate should have 3-5 years of experience in conference services, strong organizational skills, and proficiency in event management systems.

Qualifications

• Minimum 3-5 years of conference services experience in a full service hotel or resort.
• Strong knowledge of hotel operations and service standards.
• Independent decision making and sound judgment in a fast-paced environment.

Responsibilities

• Lead conference planning for complex group events.
• Coordinate event logistics including meeting room verification and setup.
• Serve as primary client liaison throughout the event lifecycle.

Skills

Conference services experience

Communication and client service skills

Event management systems proficiency

Organizational and multitasking abilities

Problem-solving skills

Tools

Delphi

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Omni Hotels & Resorts is seeking a Senior Conference Services Manager to oversee complex group activities and ensure flawless execution of high-level conference operations. This key leader will act as a primary liaison between client groups and all hotel departments while maintaining service standards and mentoring team members.

The ideal candidate should have 3-5 years of experience in conference services, strong organizational skills, and proficiency in event management systems.