Senior Contracts and Legal Operations Manager

We Love AI Jobs; Northern (KY); Remote; USD 120,000 - 135,000; Full time

Job summary

Outreach is seeking a Senior Contracts and Legal Operations Manager to join its Legal team. You will triage intake and negotiate standard agreements using templates and playbooks, while partnering with Attorneys on complex matters.

You will also shape contracting processes, templates, and reporting, and lead AI-driven improvements across Sales, Finance, Revenue Operations, and other teams in a fully remote US role.

Qualifications

• Experience handling commercial contracts and NDAs, MSAs, and orders.
• Strong knowledge of contract lifecycle management and playbooks.
• Ability to drive AI-enabled improvements in contracting workflows.

Responsibilities

• Triage contract requests and negotiate standardized agreements within templates.
• Improve contracting processes, templates, and self-service materials across the business.
• Lead legal technology initiatives, reporting, and AI workflow improvements with cross-functional teams.

Skills

Commercial contracts

Legal operations

Contract lifecycle

Ironclad

Salesforce

Jira

Mindtickle

Process documentation

Tools

Salesforce

Jira

Ironclad

Mindtickle

Job description

# Senior Contracts and Legal Operations ManagerOutreachRemote (United States)Full-time$120,000 – $135,000 / yearUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis remote role combines commercial contract negotiation with legal operations, supporting contract queues and improving the systems and processes used by Outreach’s Legal team. You will work with Sales, Finance, Business Systems, and other teams, including incorporating AI into contracting workflows.* Full-time* Fully Remote* 7+ years### Skills and expertiseCommercial contractsLegal operationsContract lifecycle managementIroncladSalesforceAtlassian JiraMindtickleProcess documentation### Key responsibilities* Triage contract requests and negotiate standardized commercial agreements within approved templates and playbooks.* Improve contracting processes, templates, approval paths, and self-service materials across the business.* Manage legal technology initiatives, reporting, and AI workflow improvements with cross-functional teams.## How this job comparesCompared with 29 open manager legal jobs on October 10, 2026.Pay: This job pays $120K to $135K a year. The 16 open manager legal jobs that publish US pay start at $148K on average, so this job starts about 19% lower.Similar open jobs: We Love AI Jobs lists 29 open manager legal jobs at 21 companies.Remote work: This job is remote. 7 of the 29 manager legal jobs (24%) are remote.AI in this role: Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role focuses on contracts and legal operations, but explicitly includes applying AI to intake, drafting, negotiation, documentation, and legal workflows. AI is a regular tool for the work, not the role’s primary subject.## Full descriptionAbout OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.About the TeamOutreach's Legal team supports the business as a lean, fully remote group that blends deep commercial contracting expertise with legal operations discipline. The team partners closely with Sales, Finance, Revenue Operations, Business Systems, and Privacy to keep deals and processes moving, and covers both U.S. West Coast and East Coast hours to ensure reliable, always-on queue coverage. The team is actively modernizing how legal work gets done - from CLM and contract-repository tooling (Ironclad, Salesforce, Atlassian Jira, Mindtickle) to embedding AI into everyday contracting and operations workflows.The RoleOutreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior Director, Legal and combines two complementary disciplines: commercial contracting and legal operations.On the contracting side, you will provide coverage of Legal’s contracting queues during U.S. West Coast hours, independently handling intake, triage, and negotiation of agreements within defined templates, playbooks, and fallback positions. Attorneys remain actively involved in contracting, and you will coordinate closely with them on complex or non-standard matters.On the operations side, you will shape the systems, processes, templates, and reporting that Legal and the broader business rely on, including driving AI adoption into Legal’s daily work and workflows.The position offers broad cross-functional exposure across Sales, Business Systems, Finance, Revenue Operations, Privacy, and other teams. We are looking for a business-focused professional who delivers measurable results, exercises sound judgment, operates with independence within defined authority, and builds practical partnerships across the organization.Location: This is a remote (US) position that requires availability during U.S. West Coast business hours to ensure coverage of Legal’s contracting queues.Your Daily Adventures Will IncludeContract Intake, Triage, and Negotiation• Provide independent coverage of Legal’s contracting queues during U.S. West Coast hours• Triage incoming requests, provide practical guidance within scope, identify the appropriate Legal or cross-functional owner, and keep matters moving efficiently• Negotiate commercial agreements including NDAs, MSAs, Order Forms, and similar standardized commercial agreements, using Outreach templates and approved fallback positions• Coordinate with attorneys on complex agreements, non-standard positions, material deviations, and matters requiring legal judgment• Support periods of increased volume, particularly at month-end and quarter-end• Apply AI tools to improve intake, triage, issue identification, drafting, and negotiation workflowsLegal operations management: Contracting Processes, Templates, and Business Enablement• Own and continuously improve contracting processes, templates, playbooks, fallback positions, approval paths, and related documentation, including MSAs, DPAs, Order Forms, MNDAs, and AI addenda• Develop clear, practical self-service documentation and enablement materials for Sales and other stakeholders, reducing routine process administration and repetitive questions handled by Legal• Drive adoption and improvement of contracting processes across Sales, Finance, Revenue Operations, and other cross-functional teams• Enforce organizational contracting policies and procedures with sound judgment and a practical, business-focused orientation• Identify and implement appropriate AI uses for process documentation, knowledge management, and business self-serviceLegal Technology, Reporting, and Project Delivery