Senior Contract Leader – Private Cloud & Government Delivery

NTT America, Inc.; Austin (TX); Hybrid; USD 103,000 - 171,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer contributions to health plans

Flexible spending or health savings

Life and AD&D insurance

Short and long term disability

Paid time off

Employee assistance

401k with company match

Additional benefits

Job summary

NTT DATA is seeking a Senior Contract Manager in Austin, TX to lead government-focused contract delivery for private cloud services. You will oversee the contract lifecycle, coordinate with Account Managers, customers, and delivery teams, and ensure compliance, performance, and renewal planning.

The role requires extensive public sector experience, strong contract management capabilities, and the ability to work on-site 2–3 days per week. Travel up to 10% may be required.

Qualifications

• 5+ years of experience working within public sector, state and local government, or federal government services environments.
• 5+ years of public sector or government contractor IT program, contract, or delivery management experience with a proven record of success working across teams, vendors, and multiple stakeholder groups.
• 5+ years of direct client engagement experience supporting end-to-end implementations, contract delivery, renewals, service governance, and customer executive communications.
• 7+ years of experience interpreting trends, risks, and data to develop effective strategies that support contract performance, private cloud delivery, renewal planning, warranty tracking, and program objectives.
• 5+ years of customer-facing experience working with third-party vendors, licensing partners, warranty providers, and contract stakeholders.
• Bachelor’s degree in Business Management, Information Technology, Contract Management, or a related field, or equivalent experience, is required.
• 5+ years of experience with SaaS, Microsoft technologies, private cloud, hybrid cloud, cloud operations, or managed services environments.
• Six Sigma, ITIL, PMP, contract management, cloud, or other relevant certifications preferred.

Responsibilities

• Provide leadership, oversight, and management of customer-facing private cloud and public sector contract delivery to ensure performance against contract, service, schedule, cost, risk, and project requirements.
• Manage all aspects of contract management from planning through execution while working closely with the Account Manager, customer, stakeholders, vendors, and delivery teams to achieve program goals and contract objectives.
• Monitor and manage activities throughout the contract lifecycle, including deliverables, change orders, contract modifications, renewals, extensions, warranty obligations, licensing requirements, and compliance milestones.
• Analyze business, operational, and customer requirements and translate them into actionable contract delivery plans, implementation activities, and measurable outcomes.
• Coordinate cross-functional interactions with NTT DATA teams, including Product Management, Customer Support, Cloud Operations, Procurement, Finance, Legal, and Delivery Operations, to drive successful private cloud contract delivery.
• Plan and facilitate weekly, monthly, and quarterly leadership reviews focused on contract status, private cloud service performance, schedule, cost, risk, licensing, warranty, renewal, and extension readiness.
• Coach project leaders and delivery teams on contract management fundamentals, government contractor expectations, private cloud delivery governance, customer communications, and contract compliance practices.

Skills

Contract management

Public sector contracting

Private cloud delivery

Stakeholder management

Vendor management

Leadership

Communication

Microsoft tools

Education

Bachelor’s degree in Business Management / IT / Contract Management

Equivalent experience

Tools

Six Sigma

ITIL

PMP

Contract management software

Job description

NTT DATA is seeking a Senior Contract Manager in Austin, TX to lead government-focused contract delivery for private cloud services. You will oversee the contract lifecycle, coordinate with Account Managers, customers, and delivery teams, and ensure compliance, performance, and renewal planning.

The role requires extensive public sector experience, strong contract management capabilities, and the ability to work on-site 2–3 days per week. Travel up to 10% may be required.