Senior Continuity & IT Disaster Recovery Leader

ASM Research, An Accenture Federal Services Company; Santa Fe (NM); On-site; USD 70,000 - 75,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Continuity Manager to lead the development, implementation, and ongoing enhancement of business continuity and IT disaster recovery capabilities across federal operations.

You will perform business impact analyses, coordinate with IT operations, cybersecurity, and governance teams, and produce audit-ready metrics, dashboards, and readiness reviews to strengthen enterprise resilience.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Emergency Management, or related field, or equivalent relevant experience.
• 8+ years of experience in business continuity, disaster recovery, IT operations, incident management, or related risk management roles, with demonstrated ownership of continuity or recovery programs.
• Solid understanding of business continuity and disaster recovery principles, risk assessments, business impact analyses, and incident management frameworks such as ITIL.
• Proven ability to develop, document, and maintain continuity plans, conduct exercises and tests, and coordinate recovery activities across multiple stakeholders and technical disciplines.
• Excellent analytical, problem-solving, organizational, and project-management skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment.
• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences and present readiness information to leadership and audit stakeholders.
• Active SECRET security clearance is required; U.S. citizenship required.

Responsibilities

• Develop and maintain enterprise continuity and IT disaster recovery policies, standards, and playbooks aligned with NIST, ISO, and government regulations, ensuring readiness and compliance across the organization.
• Perform business impact analyses and risk assessments to identify critical functions, recovery time objectives (RTOs), recovery point objectives (RPOs), resource requirements, and operational dependencies across technical and business services.
• Coordinate creation, maintenance, and periodic review of continuity and recovery plans for applications, infrastructure, facilities, personnel, and vendor-supported services to ensure documentation is current, actionable, and audit-ready.
• Plan, execute, and evaluate tabletop exercises, simulations, and failover or recovery tests; identify gaps and improvement opportunities; and drive remediation efforts with accountable stakeholders.
• Collaborate with IT operations, cybersecurity, incident response, problem management, service owners, and vendors to integrate continuity and resilience requirements into projects, changes, releases, and operational practices.
• Produce continuity and resilience metrics, dashboards, and reports for leadership and compliance stakeholders, including plan maturity, test results, readiness assessments, and incident or recovery outcomes.
• Lead or support investigations following incidents or disruptions; facilitate ITIL-aligned root cause analysis and guide implementation of corrective and preventive actions.
• Serve as a subject matter expert in resilience, continuity, and recovery best practices, providing training, mentoring, and guidance to IT teams and contributing to continual service improvement.

Skills

Analytical

Problem solving

Organizational skills

Project management

Education

Bachelor's degree in Business Administration, Information Technology, Emergency Management, or related field

Tools

ITIL

Job description

ASM Research, An Accenture Federal Services Company, seeks a Continuity Manager to lead the development, implementation, and ongoing enhancement of business continuity and IT disaster recovery capabilities across federal operations.

You will perform business impact analyses, coordinate with IT operations, cybersecurity, and governance teams, and produce audit-ready metrics, dashboards, and readiness reviews to strengthen enterprise resilience.