Senior Content Strategist — AI-Driven Sales Storyteller

Compass Group USA; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA, via Compass Creative Studio, seeks a Senior Content Strategist to drive compelling content that supports sales and growth across our brands. You will lead content portfolios, mentor strategists, and help develop AI-enabled tools and workflows in collaboration with sales, marketing, and design teams.

Ideal candidates have 5+ years writing/editing, a strong brand voice, and familiarity with AP style and Copilot Studio to guide content across diverse sectors.

Qualifications

• 5+ years writing and editing experience, with proposal environment a plus.
• Ability to emulate a strong voice and tone across multiple brands.

Responsibilities

• Sales-Driven Content Creation: Develop engaging copy for templates across multiple brands, designed to capture client interest and drive sales.
• Case Studies: Research and conduct interviews to write impactful case studies for various sectors within Compass Group, showcasing our success stories and driving growth.
• Team Leadership: Train and mentor new content strategists, ensuring they understand their role in supporting sales and generating revenue.
• Collaborative Projects: Lead collaborative brainstorming sessions with team members on multiple projects to ensure content meets sales and marketing needs.
• Sales and Marketing Partnership: Partner with sales teams to ensure content aligns with their needs and collaborate with marketing teams to enhance existing content, driving revenue.
• Custom Content Development: Gather and determine necessary information to create tailored content that supports sales initiatives.
• Assigned Content Stewardship: Serve as the content librarian for assigned sectors, organizing and maintaining approved templates, proof points, case studies and source materials; work with subject matter experts to validate updates, resolve conflicts and retire outdated content.
• AI Skills, Agents and Workflows: Lead the use, development, testing and continuous improvement of approved AI tools, prompts, skills, agents and workflows for assigned sectors; use historical and live work to validate outputs, identify gaps and translate editorial standards into repeatable rules and processes.
• Design Collaboration: Collaborate with Art Directors and Designers to ensure the best design complements the content, enhancing its impact on sales.
• Editing and Accuracy: Edit all copy for accuracy and grammar, adhering to AP Style guidelines, ensuring high-quality content that supports sales and growth.
• Trend Research: Stay updated on the latest trends and technologies in content development, including AI and knowledge management, to continuously improve and innovate our sales-driven content strategies.

Skills

Content strategy

Editing

Leadership

AI platforms

Microsoft Copilot Studio

Storytelling

Brand voice

Adobe Creative Suite

Tools

Adobe Creative Suite

Job description

Compass Group USA, via Compass Creative Studio, seeks a Senior Content Strategist to drive compelling content that supports sales and growth across our brands. You will lead content portfolios, mentor strategists, and help develop AI-enabled tools and workflows in collaboration with sales, marketing, and design teams.

Ideal candidates have 5+ years writing/editing, a strong brand voice, and familiarity with AP style and Copilot Studio to guide content across diverse sectors.