Senior Content Analytics Lead, AI-Driven Interview Quality

Karat

United States

Remote

USD 120,000 - 160,000

Full time

11 days ago

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Job summary

Karat’s Interview Content team seeks a Senior Content Analytics Manager to own the health and performance of our technical interview content. You will define metrics, set quality standards, and drive continuous improvement across content signals using AI-enabled analytics.

You will lead dashboards, analyze score distributions, and partner with Content Development and Architect teams to prevent repeat issues, while communicating trends to leadership and executives.

Qualifications

  • 6+ years of experience in analytics or strategy roles with demonstrated ownership of business outcomes.
  • Professional experience using modern AI tools (Claude, GPT, etc.) for complex data analysis and AI-Agent based automation workflows.
  • Proven success leading data-driven strategy at scale, with deep expertise in SQL and large-scale data analysis; Redshift experience is a plus.
  • Fluency in data visualization and business intelligence tools (e.g., BI platforms).

Responsibilities

  • Design, build, and maintain dashboards, metrics, and automated monitoring systems that provide visibility into content health and performance.
  • Own the ongoing measurement and monitoring of content quality, including score distributions, content equivalence, cheating indicators, and score clustering.
  • Leverage AI solutions and agentic automation to scale content quality monitoring, investigation, and improvement efforts.
  • Independently develop theories, perform root-cause analyses, and validate solutions using data-driven processes.
  • Own the feedback loop with Content Development and Architect teams to ensure new designs don't repeat previous issues.
  • Monitor key business and content-performance indicators, including metrics that may not be directly owned by Content, and proactively accelerate concerning trends to leadership.
  • Serve as the subject matter expert on content quality, communicating trends, risks, recommendations, and performance updates to Content leadership and executive stakeholders.

Skills

SQL
AI tools
Data analysis
Leadership
Strategy

Tools

Redshift
BI tools

Job description

Karat’s Interview Content team seeks a Senior Content Analytics Manager to own the health and performance of our technical interview content. You will define metrics, set quality standards, and drive continuous improvement across content signals using AI-enabled analytics.

You will lead dashboards, analyze score distributions, and partner with Content Development and Architect teams to prevent repeat issues, while communicating trends to leadership and executives.

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