Senior Consumer Risk Advisory Lead

Capital One; McLean (VA); On-site; USD 152,000 - 173,000; Full time

Job summary

Capital One is seeking a Manager in Consumer Advisory Risk for the Retail Bank to partner with business teams, design risk-aware products, and implement effective controls. The role spans risk assessments, remediation planning, and collaborative governance with legal, compliance, and auditors, ensuring a strong control environment.

Successful candidates will navigate multiple streams, drive risk-informed decisions, and support executive reporting while maintaining an inclusive, innovative

Qualifications

• At least 3 years of banking process management, risk management, product management, or operations.
• At least 2 years of Project Management experience.
• At least 2 years of experience supporting, partnering and interacting with internal business clients.

Responsibilities

• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies.
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates.
• Manage multiple tasks to meet deadlines, independently and with team collaboration.
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions.
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans.
• Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenge.
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE).
• Other risk efforts, including but not limited to: Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas.

Skills

Banking process management

Risk management

Project Management

Job description

Capital One is seeking a Manager in Consumer Advisory Risk for the Retail Bank to partner with business teams, design risk-aware products, and implement effective controls. The role spans risk assessments, remediation planning, and collaborative governance with legal, compliance, and auditors, ensuring a strong control environment.

Successful candidates will navigate multiple streams, drive risk-informed decisions, and support executive reporting while maintaining an inclusive, innovative