Senior Consumer Loan Specialist | Performance Bonuses

Republic Finance; West Monroe (LA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401(k) with company match

Life Insurance & Long Term Disability

Employee Assistance Program

Job summary

Republic Finance, LLC is seeking a Sr. Consumer Loan Specialist in Louisiana to originate loans, build strong customer relationships, and meet sales goals. You will support the Branch Manager with daily operations and model a professional demeanor and reliable work ethic.

The role emphasizes exceptional customer experience, industry knowledge in consumer finance, and adherence to policies while contributing to community outreach and team growth.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills.
• Ability to work well independently, as well as a dedicated team member.
• Ability to work in a fast-paced environment and successfully navigate priorities.
• Proficiency with Windows and Microsoft Office Suite.
• Valid driver's license, reliable transportation, and auto insurance.
• Willingness to comply with our company policy regarding employment credit check, background checks and drug screening.
• Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Customer relations

Communication

Teamwork

Independence

Education

High school diploma

Job description

Republic Finance, LLC is seeking a Sr. Consumer Loan Specialist in Louisiana to originate loans, build strong customer relationships, and meet sales goals. You will support the Branch Manager with daily operations and model a professional demeanor and reliable work ethic.

The role emphasizes exceptional customer experience, industry knowledge in consumer finance, and adherence to policies while contributing to community outreach and team growth.