Senior Consumer Loan Specialist: High-Earning Growth

Republic Finance; Lancaster (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k) with company match

Life Insurance

Long Term Disability

Employee Assistance Program

LinkedIn Learning access

Philanthropic support

Monthly incentive bonus

Internal promotions

Job summary

Republic Finance in Lancaster, TX is seeking a Sr. Consumer Loan Specialist to originate consumer loans and ensure a positive total customer experience. You will complete loan applications, build strong relationships, and contribute to meeting sales goals in a branch setting.

The role requires 2+ years in sales and experience in consumer finance. You will support daily operations, assist the Branch Manager, and maintain professional communication and reliability in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Spanish speaking skills are desirable but not required.
• Professional demeanor, positive attitude, strong communication and customer relations skills
• Ability to work well independently, as well as a dedicated team member.
• Ability to work in a fast-paced environment and successfully navigate priorities.
• Proficiency with Windows and Microsoft Office Suite
• Valid driver's license, reliable transportation, and auto insurance
• Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
• Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Customer service

Sales skills

Communication

Team player

Independent work

Education

High school diploma

Tools

MS Office

Job description

Republic Finance in Lancaster, TX is seeking a Sr. Consumer Loan Specialist to originate consumer loans and ensure a positive total customer experience. You will complete loan applications, build strong relationships, and contribute to meeting sales goals in a branch setting.

The role requires 2+ years in sales and experience in consumer finance. You will support daily operations, assist the Branch Manager, and maintain professional communication and reliability in a fast-paced environment.